Pearl Audio — Local services in Portland

I bought a McIntosh AV receiver and amp in 2007 in San Francisco as part of a stereo including B&W 805 speakers and a Sunfire subwoofer. This system sounded fantastic. I kept in touch with McIntosh products and developments over the years. When it came time to upgrade my components, I looked up my local McIntosh distributors in Portland, OR, and Pearl Audio Video came up. My experience with Conner and Pearl has been FANTASTIC. Conner worked closely with me to ensure that the sound I got was exactly what I was looking for. I recommend Conner and Pearl fully and completely - it's great to have them in Portland.

Update: I am currently downsizing my apartment, so I need to downsize my stereo from an AV processor, amp, and 5.1 speakers into an all-in-one system. Of course, my first call was to Pearl Audio to discuss trading in some of my equipment for an all-in-one system. Conner, Russ, and everyone at Pearl Audio was fantastic as usual. Conner was able to swap my McIntosh MC205 amp for a McIntosh RS250. And further above and beyond the call of duty, Conner was able to source me an original McIntosh box for my MX100 so I could ship it to the new owner in Hawaii. If you love great audio/video equipment and want amazing advice and customer service, Pearl Audio should be...

As I told John yesterday after purchasing a turntable from his store, that was the most pleasant retail experience I can remember having. I stopped into his shop as a novice, having done a little research and knowing not too much more than that I wanted to purchase a turntable. He treated me with genuine kindess and took great care to make sure I left with the product that was right for me. We sat and listened to records on a few different tables in a couple of different rooms and he thoroughly explained what was accounting for the varying sound qualities produced by each. I got the impression that he would have gladly spent all day discussing his passion with me if I'd had the time. He also hooked me up with a free red felt mat when I told him it was my birthday. John comes accross as a laid back and thoughtful fellow music lover - not at all a pushy salesman. I will most certainly be back when it's time to upgrade other elements of my home system. ...

Pearl Audio is by far the best hi-fi shop in Portland. We bought our first system from Connor about 5 years ago. It was fairly modest, but over the years we’ve made some pretty substantial upgrades.

Connor worked with us along the way, over multiple systems, making sure we got what worked for us. There is a lot of misinformation with audio equipment, and they take the time to answer all your questions in a no pressure environment. They’ll also set up and let you listen to different speakers, amps and streamer configurations without fuss.

They don’t push crazy cables or gear, but if you want it they certainly have it. Sonus Faber, Magico, B&W, dCS, Linn, McIntosh, T+A, Boulder, Cardas, Nordost etc. Absolute top tier equipment in the shop, being run by some of the nicest and most honest guys around.

I’d give 10...