LC Relaxation Spa — Local services in Prairie Township

I received a Groupon for my birthday. Kept trying for weeks to schedule, but the number on the Groupon isn’t a real business number, it’s a cell phone for a non speaking English person and you can’t leave a message. After weeks of trying by phone, and looking on their website, which you can’t schedule, I ended up texting the LC relaxation spa number. That was last Monday. I texted that I needed to schedule, but couldn’t ever get through to anyone, so how was I to do that? They asked me to be there that day at 7, I said no, but could do last Tuesday or Thursday. We settled on last Tuesday at 6. I show up, worker there didn’t speak any English, so she kept pulling up google translator so we could talk back and forth. She said that her boss double booked her, could I come back at 9? I said no because I have two small kids, that was too late. We then rescheduled to today at 6. She had me write down my name, and number, she wrote today’s date and time at 6. I show today, there was someone who spoke English, she said there’s no record of my appointment. She called someone and had me speak to them. I explained the situation and she said no appointment was made. So why have I now wasted two separate trips for something that was already paid for and still can’t redeem my massage? There’s not a chance I’m going back. I’m very upset that this would happen not...

I’m an athlete who trains almost five days a week. Getting regular massages is part of my regimen of recovery from training hard. I also like supporting small businesses so I booked in two massages at this mom and pop business. Amy and Coco did a great job of deep tissue massage! I had a knot in my left scapula that tightened up my neck and left side and Coco had natural intuition of being able to knead it out with her powerful tiny little Asian hands. Also be prepared to pay first. This isn’t unusual since I’ve heard many stories of people receiving service and leaving without paying. Both ladies were very accommodating to my needs. It’s a no frills simple and relaxing massage business. Don’t expect luxury, just great massages for good value overall because prices are...

Unfortunately had a really unpleasant and unprofessional experience here on my birthday. Scheduled a 45 minute couples massage and it was a pretty bad experience for both I and my friend. They were taking calls, texting (with sound on) as we got our massage and this was after, one of the masseuses had to leave 10 mins into the massage which caused the other masseuse to have to switch between us in increments. My friend didn’t even get her full 45 minutes because we had to leave due to our session being 30 minutes longer, because the masseuse was going to come back AFTER she got done with another client to finish up. It was the exact opposite of relaxation and a truly frustrating start to our day. Will definitely be going somewhere...