Tramps Salon — Local services in Prineville

Update: 5/15/2019 the owner Sher called to see if she could fix my problem or refund. I accepted the refund. She has been helpful.

My husband purchased a $70 gift certificate for Valentine's day, which would cover me a set of nails and pedi. I called to make an appt and the gal answering said that the nail lady, Angelina Maul wasn't taking new clients. I explained I had a gift certificate and she said that Angelina would call me back to schedule. She called and I again explained about the certificate. My appt was for 3 weeks out for a gel manicure. Day of appt I show up 10,mins early. Angelina was thrown off that I was there, asking what I wanted again. I showed her what I wanted and she suggested something else. So, I just went with the sparkly pink gel manicure. Not exactly what I wanted, but it was good. I tipped 10 on top of my 35 charge. We scheduled for May 16th, a week,after her vacation to Hawaii. (I learned of this as we chatted)

I called today, the day,before my appt to reschedule. Lane who answered took then phone to Angelina and I could hear her say, there is a lady who wants to change her appt on the phone, very sarcastically. Angelina answered and sounded annoyed. I explained who I was and what I needed. She said well I don't have you down. In fact I don't even remember your name. (Funny I have the business card and gift certificate she hand wrote me) she proceeded with and there is,nothing on Thursday either. No sorry. No let's see if I can get you in. Nothing. I said okay, and she said yeah,nothing in the books. I was so,astonished I just said, okay,good bye then. Now I sit with a useless 25 certificate that i will never give to anyone because I wouldn't recommend them to anyone. The worst customer...

Alena was very friendly while doing my nails last Friday. I have natural nails that grow out fairly quickly. Unfortunately a lot of them were rough feeling & not smooth like they normally should be after a manicure. I had to file a few of them because of that reasoning. I paid $55 for a gel manicure, I feel as though that’s too high of a price when just starting off w/ being a nail tech. But then again I understand it might be set at that price to stay afloat w/ other costs in this economy at the moment. Last but not least unfortunately in a matter of 3 days after getting my nails done I’ve had tiny chunks on a couple nails chip off which usually doesn’t happen to me...

I was recommended to Hailey at Tramps. She was amazing! Super sweet, professional and my hair is the prettiest blonde I’ve ever had. I was also super Impressed with the whole atmosphere. I’ve never been to a salon where I didn’t hear a bunch of drama. I overheard uplifting conversations and the girls that work there were so kind to each other and built each other up by complimenting each other on their work. I will...