I had a massage a few months ago with Judy that was amazing. I request geriatric massage because I need very light pressure. Judy was amazing at that!
I scheduled another appointment with Judy for today and when I got there an older woman with short hair escorted me straight into a room. No paperwork, no asking my name or who my appointment was with. I assumed Judy would come in. I was wrong. My face was down so I didn’t see it wasn’t Judy. I said, “Just the upper body this time. Back, neck, head.”
This woman proceeded to do two quick rubs down my back through the sheet and then dive into my shoulder blade with her elbow. Leaning over the table with her full body weight on the elbow digging into my left shoulder blade.
I admit that I’m an introvert that has an extremely hard time speaking up. I didn’t want to hurt HER feelings. She finally asked me how the pressure was and I said it hurts and asked her to go lighter. She lightened up temporarily and I asked her again to go lighter because I was sore now. Again she temporarily eased up but after a few minutes it was forceful again.
She dug her elbows into me and held pressure for over 60 seconds in one spot. Repeatedly. Once, she slipped while putting all her weight into her fingers digging into the base of my skull and hit the back of my head. She massaged my legs even though I specifically said waist up.
And I just laid there and took it like a freaking idiot.
During my 60 minute massage, I couldn’t even tell the number of times I told myself to ask her to stop and just leave. I wish I would have listened to myself.
When it was finally over, I could have cried. I rarely get a chance to relax and do something for myself so I was really looking forward to this. Instead I wasted $80 ($65 for the massage and then of course I gave her a $15 tip because I’m a people pleaser and would have felt bad if I didn’t.) And then Judy was the one who took my payment. I was surprised that she was there when my appointment was supposed to be with her and was extremely disappointed.
Now I lay here with actual bruises forming on my spine between my shoulder blades and the base of my skull wishing I never went there. It’s pretty sad because Judy was amazing the first time. But I sadly won’t go back out of fear of a repeat of today and my inability to speak up for myself. Yes, I tried to, twice, but I should have been more forceful. Then maybe I wouldn’t be in so much pain.
Oh, and most of the massage was done through the sheet, without oil. Only the last 20 mins or so was actual...
Read moreAlthough I did receive a beneficial massage from Judy that gave me some relief, I am left a bit confused on the process and why things went the way they did. When I arrived, I was rushed into a room and left to get undressed, my name/appointment time was not verified. I have had many massages in many different settings, and there is usually some sort of debrief for the therapist to know what to focus on, so that part missing was odd. I also did not fill out any medical paperwork or waivers, that is extremely odd and could be very dangerous for both parties. I have had multiple surgeries and live with chronic pain, as well as I have an autoimmune condition. Judy and I worked together to adapt the massage for my body and pain, but it was from my prompts not her asking if everything was feeling okay or if she needed to adjust. I was lead to believe when I booked online that this would be a therapeutic massage with hot stones and hot herbal bags. There were no hot stones or herbs, and I did not feel like speaking up since I had already encountered some red flags. If I'm ever in crazy pain and can't find a better massage elsewhere, I may return. But I will walk right out if I am not greeted with written informed consent and medical history paperwork, as well as some kind of certification for the therapist. Massages given without prior understanding of the body you are working on is a liability at best, but at worst could cost someone their life. Blood clots aren't obvious, and can be massaged, dislodged, travel to the brain and lungs, and end the person's life, among other possible injuries. Judy was very strong and accommodating. This post is aimed at the business and the way they do their policies and procedures. FYI: July 2021 legislative updates changed to require the massage clinic to obtain a signed or initialized written/verbal informed consent from the client prior to performing the massage. Heads up to any future customers, demand that waiver because it is your health,...
Read moreWow! Just leaving here, and I enjoyed my massage with my identical twin sis’! Parking is limited on the street there at times, so you should arrive a bit earlier to give time for looking for parking and figuring that out. They are located in downtown Puyallup on the same side of the street as Trackside Pizza before you arrive at those railroad tracks. Coco and Judy were very professional. When I walked up to the front desk, Coco had me say our names and confirmed what we were there for as well as the appointment time. She matched the information to the booking on her screen. I knew I had to communicate my massage needs because of my certain limitations. Coco helped me by explaining to Judy that I needed a softer massage and why. The hot stones and herbal bags were perfectly administered! I kind of floated away into my own world, and I wanted to sleep over lol! I thanked my twin for this gift, as I was afraid to do this due to me being very sore to the touch and irritable. Brick and Stone Massage has a very clean atmosphere, the massage table heats up, and the music they played during the massage was as soothing as the...
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