Union Station Raleigh, NC — Local services in Raleigh

A gorgeous train station fitting for a city like Raleigh. The renovations have a good job making this feel like a -place- and not just a platform at street level. Inside you'll find a clean spankin' interior, plenty of seating, plenty of outlets, really clean bathrooms, and a growing number of things to do while you wait (Wine and Design is already there). Outside you'll find a mostly easy traffic flow -- it's a one way loop you get to once you've done it. TIP: Parking can be a little tight but actually exiting back to the intersection gives you more options (especially for long term).

The best part though is the location. Right in the center of some revitalization, some really good restaurants and distractions are easily accessible just by walking. It makes it easy for visitors to come in and meet their friends SOMEWHERE ELSE instead of needing a direct pickup. Nothing like meeting your friends for drinks...

The 6-hour delay was due to thunderstorms, understandable. But the real problem was the complete lack of communication or assistance upon arrival. No updates, no help, no basic support. We got in at 4 a.m. freezing and exhausted, and the staff showed zero compassion.

When I asked where to file a complaint, the woman at the desk smirked and said she didn’t see why I would complain. She even told another passenger their family should’ve waited six hours in the parking lot. Seriously?

I’m a tourist in the U.S. for the first time. If this is considered normal treatment for stranded passengers here, that’s...

My wife and I had an amazing time at Union Station in Raleigh for The CARE Project Masquerade Casino Night! The venue was perfect, stylish, spacious, and full of great energy. The event had delicious food from Rocky Top Catering, an open bar, and fun casino games with a friendly team that made it easy for everyone to join in. The atmosphere was elegant and lively with music, raffles, and great people. Definitely a beautiful spot for events like this🙌🏾highly...