Lily & Kate | Gifts and Accessories — Local services in Ramsey

don’t like to leave a negative review but :/ the employee i spoke to was not listening to me and aggressive. i bought a necklace from the store in december while home from NYC for christmas. first night out wearing it, the necklace broke. i’m home for easter and brought the necklace with me to see if they’ll exchange for a new one, understanding if they wouldn’t since i didn’t have a receipt. she said “looks pretty mangled…” as i take a necklace out of my hand… if it’s not stored hanging up, it’s going to need to be untwisted. she kept saying i should have come sooner and i told her again that i live in the city and this was my first time back. i plainly asked for an exchange and was met with hostility.

alternative if you are jewelery shopping: go next door to hazel where they also sell jewelry. the employees have always been sweet and helpful...

I was very disturbed by my visit to this store. I was excited to shop there however once I stepped in I felt like I was looked up and down and not accepted in the store. I ignored it the first time however after the second attempt I felt it again. I’ve never felt that anywhere else. I don’t plan to go back to this store or give them any business. I went down the block to another shop and felt the complete opposite. The items in the store are way over priced anyway. Won’t recommend. It’s unfortunate it’s nice to have cute little...

Lily and Kate always has the perfect gift for any occasion or even a gift to yourself! From the moment you walk in you are greeted by the incredibly friendly staff. They will have you walking out with exactly what you need (beautifully wrapped) and feeling like you just made some new friends. I have never purchased anything from Lily and Kate that I have not received a tremendous amount of compliments on and every gift they have helped me pick out has been a hit! Highly recommend this...