Do not use this company. I got charged over $500 to get my flip phone fixed. He said it needed a new screen, motherboard and hardware. I brought it in on a Friday and was told it would be done by the following Tuesday or Wednesday. I call back on Tuesday, was told the parts he bought was malfunction and had to be returned. No communication or updates. I had to keep calling back to check. I find out two weeks later that he sent it out to who knows where because he couldn't fix the screen. No one asked me for permission to ship my phone out to an unknown destination ("the manufacturer") It has all my personal information on it I would have never approved and could have sent it to the manufacturer myself. Four weeks later, got the phone back. The screen protector was put on crooked, air bubbles and dirt under it. My phone wouldn't read my SIM card and the front touch screen wouldn't work anymore. So I have to replace the whole phone after all this. While I was there to pick up my phone, he was on the phone with another company about an iPad he has sent out for another client to be fixed. Maybe it all gets shipped...
Read moreFirst time customer and will be returning for future services. I walked in to get my phone checked out for a charging port issue. Benjamin, the technician that helped me out, quickly diagnosed my concern. He offered to clean and fix any pins that were misaligned and I also needed a new screen protector. In less than 10 minutes Benjamin was calling me in to show me how my phone was like new again. But the biggest thing that he did for me was that he also took the time to clean out all of the speakers along with any other places that required a cleaning, without me asking. This is the type of service that I like returning to. Thank you Benjamin! You gained another customer today. And I will be referring anyone I know to him....
Read moreTerrible service, communication and problem solving. Was told my laptop would take 3-4 weeks to repair the screen, come 4.5 months later he handed me back an expensive paper weight. All I had issues was with the screen and he completely destroyed my laptop. Good luck trying to get an update on the status of the repairs, he will tell you, "ill get back to you" and never does. Thanks for nothing Ben :) (wish I could give 0 stars) I'd never even reccomend this place to my enemies
Edit: Nope this is the right store. Don't try to play games with your reviews and actually take accountability for once. "I dont know what you're talking about" will only...
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