Had a craving for Pho and our favorite place, Pho Saigon, is closed on Tuesdays so I thought I'd give this place a try. Walked in and noticed that the space was contemporary, warm and clean. Waitress yelled out "TWO!!!". I said yes and she just jerked her head toward a table and walked away. Menus were brought quickly by a lady behind the counter and shortly after the waitress came to take our order. She didn't write anything down and no surprise was back three minutes later to get it again.
Pho arrived very quickly and although the portion seemed small there was a decent amount of meat, just very light on the broth and noodles. Also ordered more sprouts, basil and lime as there was barely enough for one person and we were two. The spring rolls come three per order with a very mediocre thin and dark hoisin/peanut sauce. two of the rolls had no pork in them as is customary. None of them had the chive like green. The water there has such an obvious bad taste I am really surprised they don't run it through a filter system. It even overpowers the green tea I ordered. Refills are very slow.
The waitress seemed rushed which was no surprise as the busboy/cook and a lady I assumed is the owner or management were busy bringing supplies in and putting them away during the middle of lunch service.
Overall it is a pleasant space and the Pho is good but overpriced for the portion. They obviously put money into the ambiance but the two flat panel Samsungs just hung there, like black shiny paintings, turned off.
If I happen to be at Home Depot and I'm in the mood I'd probably go back, but I wouldn't make a trip for it because the service is so abrupt and unwelcoming and the food I...
Read moreOrdered takeout in the morning. Ended up waiting 40 mins for my food, but I could've saved about 10-15mins had the employee given when it came out of the kitchen. The employee purposely made me wait because he was dealing with another takeout customer that the kitchen messed up on the order. When this customer left and I noticed the employee was trying to give me the food that came out early and was just sitting on the counter, I asked him 'I don't understand why you didn't give me the food right away when it came out?'. His reply was 'I didn't want the other customer to complain because he had been waiting long'. Not sure who waited longer, because this guy had no clue how long I waited. Also that tells me that I am a lesser important customer, when I have been a long time customer. Nobody ordered what I ordered, if my food came out, give it to me!! Whats worse was they were busy making excuses not apologizing. I never got a sincere apology nor any attempt by the management to make the customer happy. All I had were hard noodles from the long wait. I don't think I will come...
Read moreThe Bun dish I had at #1 Pho Noodle and Grill is many things, but mainly (for me at least) it is about balance. Bun (Vietnamese for noodle) is a rather simple and elegant dish made up of cold vermicelli noodles, grilled beef (or chicken, or pork), crispy eggroll, crunchy vegetables, and a sauce. Like I said before, this dish is perfectly balanced. The warm beef and eggroll is perfectly balanced with the cool noodles and cold vegetables. The softness of the beef and noodles balances the crunch of the eggroll and vegetables. There are so many different examples of balance in Bun, I cant get to it all. But I hope you get the point. Even the sauce which unites all the elements is a combination of salty, sweet, savory, and so on. When eating Bun nothings over powers the other and everything work harmoniously together. Of all the Vietnamese dishes out there, I have to admit, I've eaten more Pho and Banh mi. But this doesn't mean I like Bun less. I actually like Bun more eating it only on special occasions. Give this place...
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