I purchased my KALEIDESCAPE STRATO V online from EPIC SYSTEMS on Sunday and was contacted Monday morning by Joe to verify the address my unit will be shipped to. While speaking with Joe, I was able to tell him how much I appreciated the no added tax which would have been about $240 dollars added onto an already expensive item. Joe asked me was I also aware of the additional $300 dollar movie purchasing credit just for purchasing the STRATO V; I said to him; no are you serious? On top of all of that I was able to purchase movies using my movie purchasing credit long before I received my unit. My Unit arrived safe and sound and after I got it installed. It was so worth it. My Home Theater sounds amazing. This is what was missing the whole time. Now its complete and I am satisfied. If anyone is planning to purchase the STRATO V UNIT. I definitely recommend EPIC SYSTEMS. You can't go wrong with these...
   Read moreThere is nothing better than meeting REAL people who both know and care about what they do. I purchased equipment from the box store for a home set up but the knowledge and installation support are as or more important than the equipment itself and Epic Tech was great. Equipment you’re going to utilize every day deserves to be installed with professionalism. At time of install I lacked the all important subwoofer yet Epic had an Episode D series that all I can say is woooow !!! Joe and the team in Randolph.... highly recommend and I also recommend the episode sub as when you add a quality sub will be happy you did ...
Update: I’ve upgraded the rating 4.5 to 5 stars as Epic contacted me directly with follow up to ensure complete satisfaction. With amazing customer service and post sale follow up ... 5 STARS...
   Read moreI did a pretty thorough evaluation of 4 companies in the area to build an open concept home theater in my basement bar. It was clear from the beginning that Epic was head and shoulders ahead of the others in terms of knowledge, experience, use of modern technology/design concepts, and willingness to work with my unique requirements. The entire process from design to procurement to construction and installation was extremely smooth and without drama. Joe and Stahrling are true professionals and experts in their field. They went above and beyond to ensure the end product was truly an awe inspiring experience. Nothing short of perfect. Everyone who sits in my theater for the first time has a huge smile on their face and can’t believe what they are seeing and hearing....
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