My PS5 needed a cleaning so I called the owner of the store and explained my situation with my PS5 and told him that my PS5 needed to have its Liquid Metal reapplied and he said he can do it, my girlfriend dropped my PS5 and he was very rude to her when she tried to tell him what I wanted done, it was “ready” for pick up the next day but it was in his Denver pa story not the reading one where my PS5 was dropped of at, he told me I can wait till Monday to get my PS5 from the reading store or drive to the Denver store to pick it up, I decided to go to the Denver store and when I got my PS5 there was still dust everywhere, when I go home I tested my PS5 and I couldn’t run any games on it, an error screen kept popping up not even 2 minutes into the PS5 being on, I took it back to him and explained what he did wrong and he told me I should’ve done it myself and threaten to call the cops on me and it’s my fault for not texting the PS5 before I left the store after he told me he texted it himself multiple times, he messed up my PS5 and told me it’s something worse, even tho my PS5 just needed a cleaning and was working perfectly fine before hand, he also stated he used thermal paste when I told him multiple times that PS5 use Liquid Metal and that’s what I need to be reapplied. He is very unprofessional and I would NEVER go back to do business with him ever again. Guy said my PS5 had roaches and bugs and was filthy, here are photos of my PS5...
Read moreMy 4 year old Dell Inspiron work laptop wouldn't boot up correctly so I needed help repairing it quickly. Geek Squad had a 2-3 day backlog & similar new laptops were $850-$1,000. Neither a good option. I called JTS and was told that they could work on it that morning. Princewill (the manager) arrived just after I did, got the laptop to boot in safe mode, and figured out that the Windows 10 OS was corrupt. Since a total software re-install would be required, he offered to back up my files and then worked his magic. Princewill also evaluated the physical condition and major components of the laptop. He recommended that I keep it since the components are all still good except for the battery which needs to be replaced (which I knew). He found a genuine Dell battery thru eBay and sent me the link so that I could buy & install it, not trying to up-sell me to another laptop or any other additional (unnecessary) work. In less than an hour, my laptop was back up with a fresh Windows 10 install and I could start reloading my work software back in my home office. Honest computer repair shops that do quality work are hard to find. Princewill was very helpful and explained what needed to be done in advance of the work. The price was quite reasonable for the time needed to complete the repair. I will absolutely be referring friends and...
Read moreIt isn't often that I find a store or service provider who continually impresses me. My first visit to JTS (Jukon-Tech Services LLC) involved my Surface Pro 8 dying and not starting. Being in a cruch for my work needs, Princewill, the owner, was able to save all of my data and transfer it to another computer so I could complete my work. He also sold me a used Dell computer that has fulfilled my work needs. While not as portable as the Surface Pro, the Dell has worked well for me and saved me $1500 versus the cost of a new Surface Pro. JTS has, since then, upgraded my memory from 256 GB to 1 TB and today replaced my keyboard that had a key that would not work. Again, being short on time, the keyboard was repaired in 2 hours, and at no cost because I had purchased the computer (used) from JTS. I fully expected and was happy to pay for the new keyboard, but Princewell, the manager, said it was no charge. Princewell is a quality technician and a man of integrity and honor. For these reasons, JTS is my computer store. I would highly recommend Jukon-Tech Services should you need a phone or computer repair, low cost phone service or Apple phone or if you need a new computer or tablet. You will receive honest advice and...
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