Wilson's Furniture of Redmond — Local services in Redmond

Our sales rep was AWESOME! Dale was super knowledgeable, experienced, and well versed in the products that the store offers. He spent a huge amount of time with us to make sure we were happy.

Our bed is beautiful, amazing, and very high quality!

PRICEY! We figured we would pay a little more, but when we checked around we paid almost $2,000 more than we would have at other stores for the same bed.

We decided to shop at Wilson's in order to support a local business. We spent a ton of time picking out the perfect bed. We were told that if we ordered our bed by Sunday at closing we were guaranteed to receive our bed by Friday. We made sure our order was placed by Saturday afternoon. Friday came and went, and we did not receive our bed, nor did we get a phone call explaining why we weren't getting our bed. It was another week before we actually got our bed.

The bed frame! We were told that the bed frame we wanted was out of stock, and that it would take "15 weeks or less". We decided we loved the bed frame enough that we could wait. 15 Weeks came and went, and no news! We didn't even get a phone call. We called multiple times, and it took several weeks before we finally got an answer about where our bed frame was. I was told that it was "GUARANTEED" to be in the store on February 26th. But that date came and went, and still no news. Finally a full 23 weeks after we purchased our bed I got a call that the bed frame had arrived. That's almost 6 MONTHS!!! We finally received our bed frame on March 13th. We were also told we would not be charged for the bed frame until we received it, but they charged us for it immediately, and we had to call them and make sure that the charge was reversed.

Bottom line: We will not be making any more purchases from Wilson's. It's sad because we liked the idea of supporting a long standing local business, but it's just not worth the...

My wife and I have had great service every time we go to Wilson's. Almost every time we have been helped by Christine! She is very helpful and not in your face with trying to get a sale. She will ask you questions to find out what you want, give you a tour, show you the differences in the products etc...The most recent experience was especially good as we found a product on sale at a competitors. The catch was it was 8+ weeks to get it and we needed it much sooner if possible. We paid Christine a visit and she was able to match the price and she said she could get the product (Flex Steel couch and recliners) in 4 week! It was a pleasant surprise when she called 2.5 weeks later and the product arrived. Cory delivered the couch and recliners and was very professional and efficient. He discovered that the couch was not the couch we ordered after unloading it! This was not a problem as he left the couch ( a love seat) and ~2 weeks later brought the correct couch. It is shocking how much stuff they have in what looks like a small building from the outside (just an optical illusion). We will definitely purchase more furniture from here and will send people their way. It is worth the...

We’ve had 2 phenomenal experiences at Wilson’s. First we bought a recliner for my husband, the sales man Andrew was very knowledgeable, super friendly, gave us his personal opinion, then left us to sit in every single chair until we found the perfect one. Luckily it was in stock and we had it delivered the next week. The next time we went in we were on the hunt for a new mattress. Levi was very friendly, super knowledgeable, not pushy at all. And was super welcoming of our toddler who wanted to bounce on every bed. We went to a couple other places to look, and ended up coming back to buy from Levi cause no where else gave us the service he did. We got a very quality mattress, for a great price, and it was in stock too and was delivered less than 2 hours later! Will definitely be back next time we need another piece...