If you're searching for a tech wizard who can breathe life back into your electronics, look no further than Chris at Wireless Planet. I've been a loyal customer for years, and it's no exaggeration to say Chris has been a godsend. This man has an uncanny ability to fix what seems unfixable, handling some of the most bizarre and challenging issues with my electronics. Whether it's a phone that took an unexpected hit or a laptop on the brink of collapse, Chris has always had the solution.
What truly sets Wireless Planet apart are the prices. In an era where tech support often means emptying your wallet, Chris offers incredibly reasonable rates without compromising on quality. For attorneys or anyone in need of retrieving critical information from their devices, this place is a goldmine. I once needed text messages for a court case, and Chris provided them on a flash drive swiftly and efficiently, turning a stressful situation into a breeze.
The customer service here is unparalleled. Every visit leaves me more impressed than the last. Chris's dedication, expertise, and friendly approach make every interaction a pleasant experience. It's not just about making a sale; it's about genuinely helping people, and it shows.
As a business owner, I've referred numerous clients and colleagues to Wireless Planet, along with my family and friends, and the feedback has always been overwhelmingly positive. People are consistently amazed by the level of service and the magic Chris works on their devices.
In summary, I am not just a customer; I am a fan for life. My gratitude towards Chris and Wireless Planet knows no bounds. If you haven't yet experienced their service, you're missing out on the best tech support in the business. Wireless Planet isn't just a store; it's a life-saver in the world of...
   Read moreCustomer Beware. If you have a newish Apple product I would seriously consider looking elsewhere for repair options.
I took a 2018 iPad Pro in to replace a broken screen (not shattered) and when I got it back the Face ID no longer worked. The Face ID functioned flawlessly before I took it in (even with the screen crack.)
I took it back and they tinkered with it for a few days and said there was nothing more they could do. They offered me a small refund (a fraction of the price I paid).
I tried to save a few bucks by not taking it to an Apple Authorized Service Provider, something obviously went awry during the installation of the new screen, and now I am stuck with an iPad Pro without functioning Face ID and a lot less money in my pocket.
If you have an iPhone 8 or below you should be fine. The workers are nice and courteous, and you can't beat the location if you live in North Redondo. However, if you have any Apple product with Face ID or other advanced tech, I would suggest you take it directly to Apple or at the very least an Apple Authorized Service Provider (which I believe Wireless Planet 310 is not.)
The technology on these new Apple devices has seemingly gotten to the point where small operations like Wireless Planet 310 can no longer be guaranteed to fix one thing and not break another, nor can they be trusted to make it right if something does go wrong.
Don't be foolish like me: Pay a little more once instead of having to pay...
   Read moreI had a laptop motherboard die on me because I tinkered with it trying to get the charge port to work again. Took it here to get it fixed. These guys ordered the same part 3 times from a parts supplier and that supplier either provided a bad part or didn't even send them the part. When I opted to just call it quits and buy a replacement laptop, they offered to move my data over free of charge. Then it turned out the SSDs were also corrupted by the motherboard issue. In the end they tried their best to fix my computer and didn't charge me when things didn't work out. That's integrity and I really appreciate it. I plan on heading here if I ever have another broken device I need repairing. They really care about doing things...
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