Two times I have seen pictures posted on Facebook and I was so impressed with the prices and quality I immediately messaged Larry to tell him to hold both items and my significant other Bobby would be down to buy them. One time was for my Christmas and Bobby felt bad because I had nothing to open under the tree.( I had items waiting to be delivered but they hadn't arrived yet) So Larry held one and Bobby went there the next day and got it. The second time was this week for Valentine's Day, same thing, I just picked up the ring I saw posted on Facebook. Larry held the ring for Bobby to buy, but it was so beautiful I had to have it NOW. SO BOBBY BOUGHT IT FOR ME!!! I can't wait to wear it. I had some jewelry that needed to be repaired. He took 6 items to be repaired and said, since you're a great customer I'm going to give you 10% off the ring. And he did!!! I can assure you that him & I will be doing a lot of business together!!! Thanks...
Read moreRevere's best jeweler! I ordered a chain and pendant for my husband's 30th birthday. I had no idea what style or size i wanted but Larry helped me out. He also expedited the shipping to arrive sooner with no extra cost. Once it arrived we found out the pendant piece that goes on the chain was too small and he had someone place a new one, again no extra charge(even though he should have !). He really wanted this piece to come out perfect for my husband's birthday. He went over and beyond to make sure I was happy. Larry really put's his customer's first. I'll definitely be coming back to give him more business. Thanks again Larry. My...
Read moreLarry is fantastic! I bought a pair of earrings online, one of which had a loose stone. Even though the earrings were not originally purchased from Lavilla, Larry was more than happy to take a look and fix the prongs for me, no questions asked. Excellent customer service, thank you!
Update: Upon arriving home, I realized that the other earring also had a loose stone. Larry was so accommodating and generous with tightening the prongs on that one as well. He explained why the prongs were loose (an issue with the type of setting used) and gave me some advice on how to care for my new pieces. I'd give Larry and Lavilla Jewelers 6 stars...
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