Furniture Expo — Local services in Richardson

On ]3/10, around 2 PM, I visited the store with my wife and daughter. While browsing, we found a sofa set priced at $1199. The store clerk( a man in 60s) informed us of a $200 discount, bringing the price down to $1000. I politely asked if it was possible to further reduce the price to $900.

Unfortunately, the clerk's response was quite disappointing. He became rude and suggested that we leave the store to find cheaper products elsewhere. Moreover, I couldn't help but notice that he appeared to be under the influence of alcohol, as I could smell it on his breath while he was speaking. It's concerning to encounter such behavior from a staff member, especially when serving customers.

As we were leaving the store, my 5-year-old daughter attempted to bid him farewell twice, but he did not acknowledge her. This left her feeling confused and upset, as she couldn't understand why he didn't respond to her friendly gestures.

I believe that providing excellent customer service should be a top priority for your store, and incidents like this can greatly impact the overall customer experience. I hope the manager will address this matter promptly to ensure that similar situations are avoided...

Please read this review if you are planning to visit this store or buy something from here , it will help someone who is really working hard and promising to deliver best service in this competitive market where big business giants are eating small business owners.

this show room has lot of varieties and options available with best quality product. we purchased king size bed from there which was not available at the showroom because of our specific choice , they showed us many options from catalog and delivered in 2 days.

bed came out decent with great price.

they have lot of variety of furniture mostly for all type of choices and also have an option to buy from the catalog and deliver it to you. wood quality finishing and work totally satisfied and well maid

this was our 4th bedroom furniture after buying from Amazon and Nebraska previously and figured big names are in market are way overprice.

if you want to buy good affordable furniture and help local business , please visit them once.

five star for the must...

The salesperson was nice. You can find a good mix of furniture here, from fabric to velvet. Everything is reasonably price and the quality is great. We even received $100 off for wanting to purchase a couch that was on the floor that same day and not having to wait until the next week for a newer one. I gave 4-stars because the sliding door to enter does not work and as a customer, you’ll have to slide the door to open and close, which can be a safety hazard. Also, they do not deliver, so you’ll have to figure that part out yourself, but he does have a guy that he knows that he will call for you on the spot. However, his price may fluctuate from what he said over the phone, especially if you live in a story building. Overall, I’ll shop here again.

The picture shows half of the sectional since my kids were sitting on opposite ends. The footrest is a piece from a...