PFC Furniture Industries, Inc. (Wholesale Distributor) — Local services in Richardson

This is by far the WORST furniture company anyone can ask for. They play that customer service friendly roll very well until they get your money. Don’t waste your money here. I purchased furniture about 2 months ago fully paid for. I’m still yet to receive a piece that I purchased. They sent a delivery guy multiple times to drop off one thing at a time. Each time they didn’t have something. Instead of them telling us they didn’t have it we found out upon delivery arriving they didn’t have it. When they told us multiple times the stuff was there. When we call to ask for our stuff they don’t answer because they know who it is. When they do answer they are rude about it like we took there money. When I’m reality they took our money and don’t care. PLEASE DON’T WASTE YOUR TIME HERE. DON’T SPEND YOUR HARD EARNED MONEY AT THIS PLACE. THEY...

We are highly dissapointed in PFC furnitures industries, we wont recommend anyone dealing with them or making payment before delivery, On 8th of november 2023, we made a payment for items to be delivered to our company address but unfortunately someone contacted us from PFC (Reuben) that the item is currently out of stock and he proposed to process a refund back to us, to our greatest surprise all effort in getting back our refund is to no avail, PFC furnitures isn't a reliable and trust worthy company. To whom it may concern, we are hereby calling for refund since you guys are out of stock for the item paid for. They stopped picking our calls and responding to our emails. This is so sad . PFC furnitures is...

Worst customer service ever. I went to the warehouse to purchase dinner table and we set the time to meet at 3pm with Carla Banks via Facebook Marketplace but Carla Banks ends up coming late. I waited in the store with my family for her and some folks showed us the table while waiting and it was not good quality and we left the store. Then she starts texting me with disrespectful words and discriminating sentences for my family. This is...