Awards & More — Local services in Richland Township

Horrible customer service!! My mom has had Christmas stockings done here for all of her children, and grandchildren for years in the same style, font and size on the same stockings. She had one done this year for our newest addition and it did not match in size or font as the others whatsoever. When she took all the stockings up to compare and ask for it to be fixed, the old woman there was completely rude, disregarding my mother, and arguing with her rather than even attempting to make things right. No regard for it not matching with the other 9 stockings we have had previously done there. Argued up and down with her and finally admitted they changed machines so that “could be why”. Just rude, horrible customer service especially regarding something they messed up but refused to attempt to mend the situation. Completely disappointed in them and the lack of care for their customers satisfaction. Owners or staff having a bad day shouldn’t impact interactions with customers. Do...

We wanted to 're-engrave' our brass door knocker with the new family's name when we sold our house - a last-minute idea 2 days before closing. I called Awards & More, and Sarah had a creative suggestion on how to accomplish the job, based on a similar request she had recently done: engrave a small brass plaque and attach it to the door knocker with double-stick tape. She made our short deadline and it turned out perfectly! It was a nice surprise and a great 'welcome to your new home' gift for the family who bought our home. ...

The people here are the nicest people I ever had to deal with. I went to their store with an inspiration and they delivered. In 24hrs they brought my idea to life and it was perfect. They show compassion and treat you like family. If I ever need anything that they can provide, they will be my only stop. I wish the owner and employees here the best, and if they read this, I want them to know I will "pay if forward" My wife loves her new "hoodie"..... Thank you touching our...