STARS MARKET AND GIFTS — Local services in Richmond

I purchased a gift for my dad for Christmas and then he passed away three days before Christmas. I went back to see if I could return the gift and the guy who worked there assured me he would get me a refund if I came back when his boss was there. So I went back but his boss wasn't there so I went back again and when I went back his boss didn't even come out and he told me the best he could do was give me only part of my money back. I paid $254 and got back $170. My dad died and the gift was completely untouched and he assured me he would get me a full refund if I came back when his boss was there. Apparently they couldn't resist taking advantage of someone who was grieving the loss of their father. Someone who wanted so badly to use that gift with her father. Even if he would have just been up front from the start rather than making me come back three times just to tell me he couldn't give me the full refund at the end, I would have rather him just said they don't do refunds. You just don't do that to someone who's grieving. Hussle rich people who don't have a care in the world, not a girl who scraped up every penny she could saving to get her dad a gift he'd wanted for years just to have him pass three days before Christmas when they were going to use...

Always a pleasure working with the guys here! If you don't find what you're looking for they will make sure to have it next time you come in! Always willing to help with anything you purchase from their store! Make you feel like you're family! I come across 6 cities, pass up 10 + other shops to visit this smoke shop and will only do business with them! Very knowledgeable about product and...

Great store, always clean, owner is a nice and fair guy. Best thing he stays open til midnight. He has Riversweeps and Vegas 7. Prices are decent, not too sky high so you don't feel you are getting ripped off. I go there for all these reasons so check it out...