Well I have to say I was totally SHOCKED on how easy it was to switch over my contracts. And I really like the fact that now I have access to units until 10pm. Before I had to be out by 6pm. And everything stays the same!! So far so good!!
And Ian who was in the Office was really nice & easy to talk too!!
Thanks- Extra Space Storage. for not being a headache like I thought the switch would be!! I appreciate it.
TB
P.S..... I can't believe you only have a 3.7 🌟 google review. Hope we can change that closer to a 5 🌟 google review.
P.s.s- Are you going to paint the doors or anything Lime green?? It needs to be brightened up!! It would make the place stand out & be...
Read moreBefore ESS took over, the previous establishment required you to check in and get a key to your locked building so you can access your property. ESS changed the process and no longer required you to check in to the office to get a key. Why? Because the buildings were now unlocked. Yes , you had to have access through the front gate. But now all buildings and storage units were accessible. My stuff was stolen from my unit and the thieves ravaged through my property in an empty unit on the same floor. No cameras, no witnesses, and no chance for me. I would pay more than chance this place. Purely based on my experience. Ian was very nice when he gave me...
Read moreI recently had a terrific experience with ExtraSpace storage in El Sobrante. The padlock on my unit would not open and Ian in the office helped me with some WD 40 and my lock opened. After we opened the lock Ian pointed out that it was corroded and he suggested it might cause me trouble in the future. And then, to my surprise Ian said "here, have a new lock on us!" That was such sweet thing to do and I really appreciated it. Thanks Ian and ES for your kindness in this regard.
Also, I appreciate the recent site upgrades, including the new paint job and new code entry stations inside and outside...
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