FANTASTIC PLACE FANTASTIC PEOPLE!!! This has to be the best O'Reilly's in the area! They've saved me from a few crisis before, but especially today. Our battery died and we had to get towed all the way from south east Modesto. I called ahead and told them our situation and not only did Troy and Diego go above and beyond to ensure it was the battery before we purchased, they even double checked the alternator, and starter for us to make sure that was the only thing causing the issue. If that wasn't enough they gave us an excellent battery for an excellent price, installed it for us, and expressed how they understood the stressfulness of getting stranded and then having to purchase new parts suddenly of course. Thank you both so much for everything and we truly appreciate you!!! Highly recommend this...
Read moreOne of the best customer service experiences ever. I went outside to go to work today and realized my car wouldn't start. Not wanting to be late for work, my grandpa took me and when he got back home he took my battery out and took it to this store to get tested. Jacob took the battery and went and tested it (later finding out it was bad) and after looking online realized that my old one was under warranty. Jacob was patient while my grandpa figured out what phone number was under the account so I could get my replacement and when they found the correct battery, he personally carried it out to the car.
Thank you Jacob for helping my grandpa out! I will definitely be coming back with all...
Read moreI can always get the car doo-dad I need. On top of that, the staff is genuinely nice. Alexander and Mr. Serrano go above and beyond to help us out. Me, my husband, and my 21 yr old daughter have gone in separately on multiple occasions and we can always expect friendly help with zero "mansplaining". Even when I have been legit dippy (like the time I came in to return a battery core without the receipt), they have been super kind and genuinely watched out for my best interests. Gotta have a car, so I gotta get car stuff, but dealing with the staff at Ripon O'Reilly's makes it a great experience. The whole family appreciates their "good neighbor"...
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