H Mart Riverdale — Local services in Riverdale

Decent Asian/international food market with a pretty good selection. A tab bit on the expensive side, some prices and some deals could be better. Customer service definitely needs to be improved. As someone who spends my money at any establishment that in turns help you stay in business, I expect to be greeted when I walk through the doors. I expect to be interacted with when I go through a check-out line. Don't just ring my food up without speaking and then hand me my receipt like nothing. The young man at the check-out line I went through yesterday did just that. That's poor customer service or the lack thereof.

And then there's always this man as you leave near the front entrance exit doors who I assume is the manager or owner bent on scrolling through his phone, not one time does he acknowledge customers as they leave his store. There's absolutely no harm in being customer friendly. A simple "bye, or "have a good evening" would have made all the difference and goes a long way as it's a sure way of helping and not hurting your business.

I expect to be treated fairly and equally with dignity and respect regardless of my race, ethnicity or culture. We need to stop patronizing these businesses when they don't value and appreciate us. See, what business owners/management fail to realize is that poor customer service can make or break your business. This is why their primary goal should be making sure each and every shopper has a satisfactory and pleasant shopping experience. That should be their focal point and everything else will follow. And good luck with trying to find key Asian ingredients on your own at this store, when you ask employees where to find certain foods they either don't know, can't understand you or are unwilling to help you. I mean who wants to walk up and down the aisles endlessly trying to find new things that are foreign to them. This is frustrating and an inconvenience. And while I understand there maybe some language barriers amongst employees and customers, this business customer base is very diverse. Which means they need to hire more multi-lingual speaking employees to accommodate their customers. Providing quality customer service to all starts with the owner/management on down to the employees. At the end of the day nothing beats receiving exceptional customer service...

Hello everyone this is a great place for getting international access for buying your favorite food Oh boy my son took me in there and it's a amazing place. PLEASE go and take a real so look around and see. They have the LARGEST NOODLES section that I have never seen before if you eat them or loved them this is the greatest amazing ever you can buy them by the cases of just only one no limits it's,large, must see. If you are a sea food person and love it all the different kinds of fresh right before your eyes are so friendly assistant that is there to help you pick out your Favorite Fresh seafood right on the spot right in the tank fresh, fresh seafood. They have all kinds of Water from all over the world in big bottles, small bottles by the cases or get them in a 6/pack your choice Oh boy must see let me tell you about what I saw was the section for the Rice if you eat or love rice all kinds if you haven't found the right rice for your taste it's their small, medium, large amount and a BIG 50lb bags I like regular for me hay let me tell you what I saw a whole PIG head with the tongue eyes and teeth as well it been a long time since I saw that .all kinds of beautiful breads, vegetables, fruits fresh juices, International, cheeses fresh. PLEASE take your time it's a amazing experience for me too see. Hello they have seaweed all kinds I like to know what do you do with it. Real corn chips and more. Amazing place too see lots of parking spaces Easy on the highway great going into a out very safe very friendly very welcoming neighborhood .BIG, BIG cook ware pots, small ones also, air fryers. The shelves were so full. Please don't forget to wear your good walking shoes. Mask a...

I typically love this location because of its diversity and location. On two separate occasions I have had an issue with this cashier at the customer service .She is in her late 20’s or early 30’s. There is a particular brand of soap the carry that I like and it is kept behind the counter. On this occasion I approached her and ask if they had it in the bar instead of the liquid she rudely said “I don’t know”. I had some words for her since she wanted to be rude and acting like she didn’t speak or understand english. This is a predominantly black community so I know she could understand me. As I walked passed the end of the counter and large amount of the soap was sitting in the case. I know that area has some of theft but everyone does not steal and this does not excuse her rude and racist attitude towards me. I went back a week letter because this is the closest store again to purchase the soap that I wanted from the counter. Same person with the attitude and so I asked for the soap. Her response was you can get after you purchase your groceries. I finished shopping ask for the soap and instead of handing it to me she handed the soap to the cashier. As as African American shopper I am upset because people outside of my race can come to African Americans neighborhoods and set up shop take our money and treat us like we don’t deserve to shop in their stores. African Americans are profiled and falsely accused of stealing. We are denied access to build in our own community because we are a minority in our own communities. So now I will be forced to drive a hour away instead of 20 minutes away just to shop, because I refuse to be treated with prejudice and spend my money where I...