Tous Les Jours — Restaurant in Riverdale

The customer service was very bad and unprofessional. We came in to order the cakes and pointed at the cakes that we wanted to order, an Asian employee (she didn’t wear her name tag) said that I can’t touch the glass, but actually I didn’t, we were standing few feet away from the glass cabinet where the cakes were displayed inside. Then I was again explaining what we wanted, that Asian employee not even came around to look at the cakes that I was pointing at, she raised her voice asking “what cake?” I explained again that we wanted the cloud cake size 4 and size 2, then she had an attitude by saying she doesn’t understand what I said and that I shouldn’t raise my voice, but that was not true, I said I didn’t raise my voice at all, then she claimed that I did and gave me a nasty look. That Asian employee was so rude and disrespectful. So, we just left and didn’t order anything. We came here many times before to order the cakes with the owner and and also another employee and they...

Bad service,

A female employee had no enthusiasm and dedication to customer service, she ruined the birthday cake but refused to fix it. If I were someone else, I would have refused to buy this birthday cake and asked her to pay for it back, but because of my daughter at home, I had to take it home.

When my daughter saw the cake with the smudged and scribbled words, she was very sad and cried and I didn't know how to explain.

I’m not recommended to anyone who wants a cake or...

Just bought a cake here. Terrible experience at the store. Very extremely rude staff. The staff had us to pay for the cake even before let us take a look at it. Didn’t ask us for what should be write to the cake and color, or candles. When asked for the manager, no one was there to take care of the matter. Not recommend if you want pretty cake and good service. Never come back. The...