I had gone here a couple of times without a problem and really enjoyed the store. NOW THEY QUOTE THEIR PRICES, ABOVE WHATāS LABELED ON THE CASES!! The red headed guy became condescending and disrespectful towards me when I confronted him about it being false advertising. After I bluntly told him that I COULD EASILY GO SOMEWHERE ELSE, he tells me that maybe thatās what I should go ahead and do. POOR BUSINESS PRACTICES TO OPEN AND RUN A STORE WITH OUTDATED PRICING LISTED! Their excuse was something to do with the management or whoever, is responsible for keeping them updated on current pricing daily. THEN CHANGE THE PRICES BEFORE YOU OPEN THE STORE, or YOU HONOR THE PRICES ADVERTISED. PERIOD! Iāve worked in retail and customer service for over 26 years and I can say with a clear mind, this is shady business practice. EVERYWHERE IāVE WORKED, had to honor prices listed and or advertised. Even at Walmart, if itās mislabeled, theyāre REQUIRED to honor the cheaper price. No questions, AND YOU NEVER EVER EVER ARGUE WITH A CUSTOMER OR SPEAK DOWN TO THEM! Man, I can I only imagine how he speaks to his significant other if heās willing to speak like he did to me. He needs to lose his job! It was that big of an issue, if I was management and overheard the conversation we had, I would have instantly terminated...
Ā Ā Ā Read moreEveryone who works here is awesome. This is my absolute favorite vape shop in the US. I have tried many shops from Arkansas to Colorado but this one is by far the superior vape shop. The prices are great, the vibe is great, the people are great. Iām socially awkward and sometimes ramble when I talk, everyone just kindly accepts it. š Since moving to the Wichita area 4 years ago, this is the only store in general that has always accommodated me, helped me choose merch without being condescending, and the only store Iāve ever shopped at that I havenāt ever had a negative experience. The employees here are well educated on the merchandise and how it works. The whole crew is able to explain how things work in a way that is super easy to understand and remember, so it doesnāt matter which employee you have helping you. This is a place I could sit here and brag on all day long, seven days a week, 365 days per year. The only thing I wish is that I could work there with them because the environment is so easy going. Never a bad time there, seems like it would be a great environment to work in. šš keep up...
Ā Ā Ā Read moreIf you value your time and money dont bother with this place. after showing up at 9am on a friday expecting to be able to get my vape and test it before I go into work, I instead was made to wait 35 min before someone even showed up to open the store. Due to this I had no time to really even decide on a flavor let alone wait the 3 min you are required to wait in order to test the vape without burning the coils. when i went back in not even two hours later to try to explain the situation to the lady behind the counter she became very snobby and wouldnt even let me explain the reasoning, and just porceeded to tell me that "the rules are posted all over the store you have to test before you leave." you know what else is posted everywhere? the store hours, so if you guys can alter thoes rules anytime you want to then why is this any diffrent? Coming from someone who has spent over 10 years in sales and customer service i can say without a doubt this store has absolutly zero sympathy among their employes. ill be sure to pass the word on to everyone i know how messed up vapor 100s policies and...
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