Burger King — Restaurant in Riverside Township

I sat in the drive thru for 20 minutes at least. I know because I came from QT and looked at the time on my receipt.

Anyway 20 only 4 cars in line I was the 4th. Order at the speaker 4 sausage biscuits. All out of biscuits will croissants do? "Sure" silence for about 40 or so seconds. Then, what did you say? I said I'm okay getting for sausage and croissants instead of biscuits. Then when I finally made it to the window and they said $6 and some change I paid but keep thinking that just didn't seem right but oh well. Wait 3 or 4 minutes they gave me a bag that was definitely not what I ordered. I looked inside and I see one of the breakfast plates in the bottom of it. I looked for someone at three window and the kid manager that was working the window had home out of site already. I knock on the window to get his attention. He comes back I had to yell through the window because he wouldn't open it, "this isn't what I ordered. When he opens the window I said it again. What did you order. 4 sausage and croissants. "My bad" is what he said. $2 difference in price I said I don't care about $2 I just want what I ordered.

Bottle line the worst Burger King I have ever been to. It has been bad for a while. I only go there because it is really close to my house. I hope the franchise owners read this but...

Please read to the end. I have lived in Derby for 4 years. And in those four years the crew just got worse. Most of them looked angry and most of them had bad attitudes and I usually had food that was not so great. But tonight I found out that they have a new general manager and the entire crew has been replaced. The GM is friendly but business oriented. Everyone had smiles on their faces and seemed happy to be there. I did have 3 hamburgers that were missing but since I live right across from the store I headed right back. When I walked into the store the GM saw me immediately and said "I know what your missing." And handed me the bag of burgers. The young girl who took care of my order was very apologetic. I told her it was no big deal these things happen. Her name is Autumn and she is the sweetest person with a great smile. So props to Autumn, the General Manager and the entire crew. You guys...

If you are suicidal or hate yourself this is a wonderful place to go. If not never come, the bathrooms alone made me throw up green. Then the food arrived and the manager was smoking in the back. I saw this and was hesitant to eat the food. They got my order completely wrong. And you could taste the smoke of the cigarette in the food. The employees were staring at me so I felt pressured to eat it. And on other occasions I have waited for 20 minutes in the drive-in for food on the assumption that they were "understaffed". But after seeing that they had 4 workers in their Burger King outfits having a smoke outside I left. I suggest not going to this establishment unless you are in the middle of a desert with no food or water. And if that is so, what are you doin, call for help, not for Burger King because they will never help you...