Adventurz Creative Indoor Playground — Local services in Derby

We had my daughter’s birthday party there and truly under the right ownership this could be a remarkable place- unfortunately that’s not the case. There was no communication about when to arrive, how long the part room would be available etc. When we arrived the girl at the front desk said we would be in the party room until 1230 and at 1220 the owners arrived aggressively chastising my family to “get out of the room” as they had another party. The gentleman owner was overheard saying “you need to go get that group the hell out of the back room now!” The female owner came back and was aggressively throwing away things, rolling her eyes, and becoming increasingly hostile. Not once did either of them talk to me or my husband and explain they needed the room sooner than earlier communicated to us.

It sadly left what could have been an awesome experience into a terrible, hurtful situation. The owners personally made my family, friends, and myself uncomfortable, unwelcome, and disappointed.

I would never recommend anyone I care about selecting this as a...

I rarely leave negative reviews, but our visit to this indoor playground was truly disappointing. We drove a fair distance and paid for admission expecting a safe, clean, and welcoming environment for our child to play. Unfortunately, that was not the case. The employees (or owner-I’m unsure) had her child there, and his behavior was extremely disruptive. He was yelling inappropriate things about his private parts, pushing other children, and actively blocking my son from playing. His mother, who appeared to be doing schoolwork, did not intervene or address his behavior until it was out of hand or not at all. Additionally, the facility itself was not well-maintained. The toddler area had dead flies on the floor, and overall cleanliness was below what you'd expect from a place designed for young children. We left feeling frustrated and disappointed. I hope the management takes steps to improve supervision and cleanliness, because right now, I cannot recommend this location to...

Maybe this place is ok for parties… but we stopped by on a Thursday morning just looking to let our two year old play for a bit. They pointed out a toddler play area for us in case the other areas got too rough and tumble with the bigger kids, which is great… expecpt they allow the bigger kids run wild through the toddler area too! So we relocate away from these other kids to the larger ball pit and our baby happily plays for about 5 minutes before these kids are back slamming things into her and smacking into her going down the slide. The front desk woman then had the NERVE to tell us “maybe you should go to the toddler area if it’s too rough over here for you all” after I had to save my daughter from being hit by another child (3x her size) down behind her before she even reached the bottom of the slide. I won’t be back, disrespectful staff, and unsafe due to the incompetence of staff and other parents. This...