BoxLunch — Local services in Riverside

Order something online went to pickup, already picked up something there before. Showed my id and email, homegirl said my first and second last name even tho i put my id on the table. Comes back and says let me see your id again. Ohh they put your other last name like noooo they didnt put it, its my first last name dumbass. Like homegirl if i wanted to ill put whatever name i want. Then she quizzes me on what i ordered like it wasnt even a convo it was a damn quiz. I told her one and she was like andddddd?!? And in my head im like wtf! And i say it and shes like ok perfect I'm like yeah for sure i aint coming back. I go to the back cause what i got is in the back homegirl stares even more. New customer but...

I came here with my 10 year old daughter to purchase her very first anime shirts. We couldn't find anything in XS unfortunately, so we asked the sales associate Mari for help. Mari went completely out of her way to find us shirts online on the BoxLunch website based on my daughter's likes. I came back the following week to pick up my purchases and Mari remembered helping me out from the past week, she told me they had new stock and I purchased another shirt for my daughter's birthday this weekend. I absolutely love the service here at this BoxLunch location they know what they're selling and how to sell it....

Called ahead trying to get an exclusive item, I live far away and it's sold out online, so I wanted to make sure they had it before I take the hour drive. The employee informed me that they had three left. I drove there to find that it was not the item. All they had to do was read the box. So I wasted all my time going down there and back empty handed. The employees did appear to want to help, but couldn't find anything. And suggest I keep an eye on the website. Mistakes happen, but literally reading the box would have saved me...