Tillys — Local services in Riverton

I had an incredibly frustrating experience at Tilly’s in Mountain View Village, Riverton, Utah. I walked in right at 9 PM, fully aware it was closing time, but I needed to quickly grab a pair of flip flops I had tried on earlier. Given that I was leaving for California that night and had been running errands all day, I hoped for a quick purchase.

Upon entering, I saw an employee folding clothes at one of the front tables. He immediately told me, "Sorry, we are closed." I explained my situation and politely asked if I could quickly grab the flip flops and pay for them. After a long pause, he flatly refused, saying, "Uh nooooo sorry I can’t let you do that!"

I asked for his name, which he provided without hesitation—Max—but his attitude was quite rude and showed a complete lack of flexibility or understanding. To make matters worse, I saw another customer still shopping inside as I left. It was a simple request to grab something quickly, and he couldn’t accommodate it.

Overall, I found the staff at this Tilly’s location to be rude and unhelpful. I won’t be shopping here anymore due to this...

My friend bought a shirt there for 8$ and I found that same shirt there on the clearance rack WITH the orange tag on the shirt, keep in mind, lots of other shirts had the orange tag on the shirt and not the tag as well. When I got up to the counter the lady told me my total was 17.49? I got one black long sleeved shirt on clearence for 7.49 the lady then told me it wasn’t in clearance and I told her it was on the rack so I thought it was. She got her manager and said... “this girl’s rrying to buy this shirt for a lower price.” Like??? Then I said “oh no it’s fine I’m ok.” But the manager kept going and said . “ clearence items will never just have the sticker on the shirt.” So I told her almost all of them did and she looked at me like I just kicked a dog. “Um no they wouldn’t be that’s literally impossible.” So needless to say I just said no thanks I don’t want it. And walked out. Rude staff and they weren’t at all gracious or even trying to...

We went to get some back to school clothes, nobody wanted to help us get a fitting room. When we were ready to checkout there was 3 workers up at the cashiers folding clothes and they all looked at us and looked away. We felt so uncomfortable and unwelcomed. A short girl with black hair asked some guy if he wanted to help us and he looked at us and said no but ended up helping us. Usually love going to Tillys but wow it sucked having my siblings...