Breeza Beachwear — Local services in Riviera Beach

Removed the tag from my sweatshirt I bought Sunday that was attached with a safety pin. Went back today and was going to buy some bathing suits, dresses, oakley's, a pair of shorts and one of those rug jackets for my guy but my ankle was hurting and I was hungry so thought I'd pop over to 711. Little did I realize there was another tag in the collar. The sales man grabbed it and pulled me back and accused me of stealing this cheap sweatshirt. I took the receipt out of my wallet this morning but still had the gift card register and was going to call and show him I paid. He said no. We can hold it and you can bring it back. I'm like you expect me to walk back to my hotel in my bra. Oh hello no. Thankfully the wonderful staff member they have remembered me and vouched that yes I bought two sweat shirts. Never in my life have I been so offended. Here's a copy of the tag i removed this morning after my shower so you can see my shock. And, on top of it i would have thought they would have had security things they would have removed so these things wouldn't happen I did go back with my receipt to prove they were in the wrong. My reputation is everything and I've never stolen in my life. What is wrong with people. They lost a really big sale today. They ruined my day and I want to burn...

Horribly rude & poor quality. My son spent $55 of his own money on a boogie board. He bought the upgraded one that had a weight capacity of 220 - 250lbs (he is nowhere near that big).

He used it at the beach for maybe 30 minutes when he got out of the water to show me it had cracked vertically, all the way down one side.

We returned to the store the next day with receipt, board, and packaging. We were acknowledged at the counter by a rude young lady who explained their policy of no returns or exchanges. She offered to sell us another one at a discount. I asked if there was anyone else we could speak to on the matter. Another unfriendly woman came out and told us the policy. I explained that I felt bad for my son, that we were not trying to take advantage of their policy, simply to exchange for a product we paid for that had failed. She offered to call the store owner.

She left the counter and apparently made a phone call. She came back to tell me that the owner said if we had returned it the same day we bought it he would consider doing something but since he had no idea how much it had been used there was nothing he could do.

Horrible way to run a business. If I could give zero...

My purchase experience was actually very pleasant and the staff was extremely helpful and accommodating making suggestions unfortunately one of the items that I purchased was defective a strap fell off. When I returned the next day my Experiences could not have been more the the opposite. With my receipt in hand I asked to return the defective bag a manager, Angel, who won’t out looking at either the item or my receipt was rude, confrontational, and short with me insisting I could only exchange the item, nothing else. I found items totaling close to the amount of the broken bag and went to the register, where the customer in front of me was returning a damaged item that she had purchased and receiving a refund. When I asked why the policy was inconsistent she again was defensive rude and offered no help. I have never received worse customer service, it’s fine to have a policy and for there to be exceptions, but your offer no exclamation to a customer while being rude is absolutely...