AutoZone Auto Parts — Local services in Rock Hill

This used to be a great AutoZone. But my visits over the last week have been horrible. I had to wait 15 minutes for someone to come up and help myself and 4 other customers waiting. One employee was outside smoking at the doors and could see us waiting. The manager was on her cell phone in the back and when she was told by presumably an off duty employee there were customers she says "sweet Jesus I can't talk, there's people here" but the proceeds to continue the personal call while ringing up people. Finally, smoker guy comes back in and I got the joy of dealing with him. Total clown. Got upset when he had to have a manager come and give a password for a discount they offer. The manager was annoyed to do it. Went in today, same clowns working again stood there waitung while an older employee stood there looking at coins and the "sweet Jesus" manager was complaining about going outside to check a car and all the customers coming in. O'Reilly is literally next door and they will be getting my business from now on. While I get it that it's a part store, I've spent many years in them and this is the worst I've ever seen. Definitely do not recommend this location. You'll have better luck...

They have one good employee and he just about does everything in there but their advice on cars is very low rated I've been in there twice and did not get the right quote for anything it was my alternator not my battery so I ended up buying a new battery on top of a new alternator I came in with a shimmy in the front they told me it was my rotors that were wore but come to find out it was my tire that had a belt broke in it but thank God I saved the money on that one and I've been in there several times probably won't be back it gets worse it seems and they have a credit line like you get you by certain amount of things and then you get points I should say and the computer did not generate any kind of points on me whatsoever that is that is very misleading...

Ordered part but the ball was drop, the store manager claims to call but with the phone system having issue that was almost not said. I guess people forget or never learn if something broken or not working right, to us *69 in front of customers phone number. Yes it blocks the number so you employees needs to leave a message when most people wont answer blocked number but customer will see a voicemail and will listen to it and learn it was important and call the store back. Not happy because when my part was sent from South Blvd they claimed it wouldn't be until Friday so when I called manager to inform them that my part would be there in the morning but when I called to make sure I was wasting a trip! Information was not pasted on, this...