Primetime Audio / Video — Local services in Rockford Township

Why PrimeTime Audio/Video for your TV needs? They save you TIME and explain the differences between all the high tech TVs out there today along with all the various sound bars! And that’s exactly what Will did when he came to our home… he listened to our needs and expectations we had! Will’s in-depth knowledge of the technological aspects of TVs and surround sound was a wealth of information which made it easier to make smarter decisions when it comes to investing in TVs now days! He also invited us to their amazing showroom which you must do! You have a budget and Will works with that! Love our new TVs! And the soundbars with surround sound will knock you off your feet! Brian & George came to our home for final installation. They were professional, kind and respectful and taught me a lot about our new TVs and soundbars! In fact, we decided to get a larger TV during installation and they were so patient with us during this process! They came back to install a larger TV & we were so appreciative PrimeTime Audio accommodated this change! We also bought a theater-quality popcorn machine, built in Rockford and our family is enjoying it while watching movies! If you want the best quality TVs and soundbars out there today, call them! These experienced professionals will help you make a wise investment with your home audio/theater system needs! Thank you Will, Brian & George!...

I had been in the market for new tower speakers for a few months and was really suffering from indecision. Used or new? How to get the most speaker for my money? Will I be happy with the sound? Is it better than what I already have? I almost bought speakers online without listening. I also almost bought used speakers from a HiFi website without demoing them first. I stepped back and decided I should find a knowledge audio/hi-fi store, demo speakers and consult with some experts. And I’m glad I did!

I spoke to Will, who asked lots of questions and was very patient. We listened to a bunch of my “HiFi playlist”, going room to room to listen to different speakers. In the end he really knew what we liked and helped us narrow down to 2. I felt like Will was more concerned about us buying the right speakers rather than the most expensive speakers. He took time to understand our application and use, then guided us through the listening process. I never felt like the process was transactional, nor did we feel pressured or rushed to make a decision. We ended up with some new towers at a great price and feel like we have no regrets in our decision.

I would highly recommend Primetime Audio/Video; it was a great experience. I also can’t stress enough; listen...

My TV died yesterday, May 13, 2020...smack in the middle of the Covid-19 shutdown. I was in a slight panic, thinking what else could go wrong,....phoned the Primetime # and was assisted immediately by Will Rowell. Will was very patient in listening to my situation. I explained that I have limited tech skills, no mechanical ability. I have relied on my husband of 40 years to provide the necessary electronic toys. I'm now a widow and need a lot of help in shopping from home to replace my 30 year old TV.

Will spent a lot of time guiding me to web sites, helping me figure out the size and style of the cabinet/choice of TV, etc. Long story, longer...My new toy will be delivered, installed, all programmed for action TOMORROW between 3 and 5 pm. This will be done by Eric, who will make sure it all works before he places the remote in my hand and hauls all the old stuff.

My vocabulary cannot come close to describing how thrilled I am to have encountered such a delightful, competent, patient person as Will Rowell.

I know that everyone has their own story to go with their Coved-19 isolation worries....Will has solved a HUGE problem for me. Thank You, Will Rowell , Eric and whomever else at...