Simply Kate — Local services in Rockwall

We are big supporters of small businesses here in Rockwall and this is the second time I’ve ever shopped at the store. We feel that taking the time to leave reviews is a great way for constructive criticism to get back to the employees who were a young lady with short dark hair and another young lady with glasses and lighter hair. I received zero help or attention finding sizes or even taking my things to start a dressing room because they were too involved with laughing and gossiping to care about the customers in the store even continuing to talk across the store amongst another. There was no help once I was trying clothes on because they were still gossiping and laughing while going through their phones…. And then by the time we went to check out they were still gossiping amongst themselves enough to finish the story before we even received the attention to actually pay for the clothes! It was a really bad first impression and VERY prevalent to their generation. We hope this makes it back to the owner becuase your gorgeous store deserves more respect than this from your employees. Young ladies need to understand how unprofessional and flippant it looks to be surfing their phones and gossiping about last nights date all the customer is standing there waiting to pay! What leaves a lasting impression on a business is how they make the...

Cute clothes. The 2 staff members were the absolute rudest I’ve ever seen. Barely acknowledged us, would not assist in the dressing room and every time we touched an item they ran over and looked at it as if we had soiled it. Did not even say thank for our nearly $300 purchase. I almost walked back in and returned it once I left. Will not shop there again! Too many cute boutiques that have happy, courteous and engaged staff. Suggestion: smile, say thank you, ask if you can help, and be grateful for new customers- this new customer will...

I bought a beautiful piece the other day, an amazing pair of earrings, and my s/o absolutely adored it. Very unique store,...