O'Reilly Auto Parts — Local services in Rockwell

I went to O'Reillys to purchase fan belt dressing. At the counter was a girl with a nose ring and I asked her where the fan belt dressing was. She looked at me like I had two heads. Two other employees were in the store and one of them was a few feet from her and he heard my question, nothing from him. She pointed her finger at him and he seemed like he didn't want to help her, finally, he said aisle 6. Why would you place a new employee at the counter with no experience of products? Shouldn't she first stock the shelves to learn about where the products are? That's the reason I quit purchasing products from Auto Zone. Nothing but women and none of them had any auto parts training. I left O'Reillys and visited Auto Zone and an employee walked me where the product was. This was a big difference from my last experience at Auto Zone. O'Reilly must have cut the salaries to the bone for the...

At a first glance this store may seem bland, may seem flavorless, and overall boring. And that is exactly what I thought…. Until an employee guided me to the keychain section…. A marvelous place with many wonders to dote upon, I spent hours and hours and settled with the marvelous “Gear Shifter” key chain….. what hero led me to this section? What knight in shining armor unveiled this wonder? Some would say he’s a company man…. I just...

Set to the store to speak to JB who I was told to find something fairly unusual. His first sentence to me was "I don't spend my time looking for power steering pumps for boats". I guess this store is just like every other automotive store these days. If they can't punch some keys on their computer and find it, they...