On Wednesday 9/2/2020 we placed an order to have 25 balloons inflated with what I expected to be helium, for pick up on Saturday @ 4pm. On Saturday, 9/5, at 4:07, the gentleman called me to see where we were, explaining that he was going to close up shop and go home once we arrived, because he was tired. Upon arrival, there were two, small bags, with balloons. I asked if they were the 25 ordered, he insisted they were. As we were leaving, cars pulled in, customers mind you, to which he complained. Get home, release balloons from bags to set up for surprise birthday party. Surprise was on us. The next morning, all balloons, deflating or deflated. And there were 24, instead of 25. I've called since Tuesday(9/8/2020) mid day, still no answer. His customer service is beyond subpar. We won't be back. UPDATED 9/17/2020 To the owner, your reasoning that the balloons were deflated within 12 hours is that they weren't designed to last? If you're filling them with helium, I don't know why they wouldn't. Your practices are shady sir, but it's fine, we don't have to shop there. Thank you, very...
Read moreThe kind owner asked me when I needed to use my helium filled balloons. He told me they would not last (latex) fully floating until the following day. He could have easily just taken my $40 dollars, inflated the balloons and sent me on my way, but he instead told me I should wait to inflate until the following day with a small tank bought by elsewhere. He also gave me the 12 latex balloons I had picked out for free. I really appreciated him saving me time and money. I will absolutely be back for my party and...
Read moreAlthough they didn't have exactly what I was looking for, they did have a huge variety of party supplies, favors, decor, costumes, and balloons!!! I didn't leave with what I intended, but I did leave a satisfied customer! The set up of the store seemed well organized, considering all the different categories they had to categorize! I will definitely be visiting again for my next...
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