Worldwide Electronics — Local services in Rogers Park Township

I had a nasty experience. My wife bought a Jadoo 4 remote control for $20 from this store. When we tried it at home, we found that some of the buttons did not work. Looking further, I noticed that the white markings on some of the buttons were worn off, and that the "Jadoo 4" label had been peeled off. It clearly was a used item. I went back to the store, explained the problem, and asked for a NEW replacement. The salesman, who was a very rude young man, told me they did not have a replacement, and refused to give a refund, pointing to a "No Refund, no Return" sign on the wall. I told him that the item was used, and did not work properly. He insisted that it was a new item and refused to budge. I told him I would not leave the store until he gave me a replacement or a full refund. He still refused. I tried to reason with him for a while, but to no avail. Finally, I climbed up on the counter, sat down, and told him I would not move until I got a replacement or a refund. He threatened to call 911, I said "go ahead". At this point an old man with a big white beard walked in, he seemed to know the salesman, they exchanged some words. I explained the situation to him. While I was talking to the old man, the salesman was on the phone speaking to someone who must have advised him to give me a refund. He finally pulled a $20 bill from the cash register, handed it to me, and told me not to come back to his store. I got off the counter and shook hands with the old man (who was a nice and gentle person). The young salesman refused to shake my hand and said some nasty words. I don't think he understood that treating customers in such a way is...

TERRIBLE NO RETURN NO EXCHANGE POLICY! I wish I could give you no stars. I was ripped off! These people said that a phone I purchased would work on Verizon's network but it was a lie. They said if it did not work they would give a refund and that was also a lie. These CHEATING SCUMBAGS took our money and made false promises that ultimately resulted in us not only losing the price we paid for a defective phone but also the time we lost running back and forth from their store to Verizon and back. ITS A MIRACLE THESES SCAM ARTISTS ARE STILL IN BUSINESS. Most of the other reviews...

I Ordered a Samsung Galaxy S5 white from there website to gift it to my nephew and a few days later my nephew wanted black color phone instead of white so i called these guys and asked for an exchange & then sales guy asked me what's wrong with the phone and then i told him i just wanted a black color phone instead of white, so he agreed to replace the phone for me and they din't even charge me restocking fee and i am very happy with there customer service & i do recommend people to buy on this website. Thanks a lot worldwide...