Roseburg Mattress — Local services in Roseburg

I can tell you my experience with this store has been an absolute nightmare I'd give minus stars but ya can't 😫 how a business could make such poor unprofessional choices is beyond me. They put air freshener all over a new mattress and said to bad yap and that mattress was a replacement for a mattress that smelled they did not want to do anything about it either till manufacturer said they would but then Roseburg Mattress ruined the new mattress. I said I'll take them to court they said you can't do anything about it. My husband and I are are disabled veterans and seniors. My husband is sick I've no time to deal with them my hands are full so I have to go buy another bed at mattress Firm where they actually fix problems. So I post this to try and save others from such hardships. Also I've been told by others they too had problems at this store. They owe me $1500 plus other costs as a result of dealing with this bed. So I pray the Lord deals with them and if ya don't know that vengeance is the Lord's well Karma may they get as much suffering as they have given to me my 100% disabled decorated combat vetran with PTSD and a brain injury and some others I talked to. I wipe my feet at their door.... and put this in...

Purchasing process was a breeze. Was told my new mattress would arrive around within a week. Didn’t get until almost three weeks in which i had to call and inquire where about my bed was and it was in the warehouse. How long was it in there??? I was told I would be contacted when it was going to be delivered to my home. Had to pay more than what I was quoted for the delivery fee. Glad I have my mattress now tho. Very comfortable. Wanted to shop local as I felt scammed out of my last bed purchase as I shopped through a big company, but still felt scammed. I guess it’s everywhere you go anymore. Learned my lesson — make sure to have...

It should be noted that I've never left a review for any other company or business. Roy at Roseburg Mattress is so helpful. We've been to his location several times and it's been a pleasure to buy local and experience such great hospitality/service. The quality of U.S. and locally made products are never a disappointment! Will always return if I need anything bed or mattress related. HIGHLY RECOMMEND!

P.s. The copper coil, gel foam, mattress was worth every penny on my first purchase. These last few months have been so restful....