On Thursday October, 5 2023, I entered the Dollar Tree Store, located at 67 St. Georges Avenue Roselle NJ. Store 7735. I shopped for energy drinks and purchased quite a few 24 to be exact. I got on the checkout line, and because I am disabled with Rheumatoid arthritis and recent spine surgery, I asked the cashier if it would be possible to borrow one of the shopping carts without the stick barrier to bring my drinks out to my car. She responded that I would need to talk to the manager. The manager (Giuliani)came to the front ignored me and opened up the cash register on line number three, so I politely asked her if I could borrow one of the Five shopping carts without the stick barrier to transport my items to my car, because I am disabled, and unable to carry anything heavy. She said no, that would not be possible. So I asked her if she would be able to help me carry it out to my car. She asked me where my car was, and I responded, It’s right in the front of the store, in the handicap parking spot she then told me that she wasn’t able leave the store. I explained to Giuliana that I had recent surgery on my spine and her response was, “If you had spine surgery you shouldn’t be shopping for things that You can’t carry” Not only did I feel like she was out of line responding with such a condescending comment, but it was very upsetting and humiliating!! Fortunately a young lady behind me on the line offered to help me. I guess there are still kind and compassionate people in the world just not at Dollar Tree. I am extremely disgusted Embarrassed and humiliated about the way that...
Read more9/17/22 I'm not exactly sure why this store offers buy online and pick up at the store when they have no intentions of actually fulfilling their customer's orders. I placed my order around 3:30 pm today and by 7 pm it was canceled. I personally went to the store and found all items with the exception of 2 items. This took me less than 10 minutes without knowing the store layout. So imagine how long it would take a DG employee to fulfill this order.
This store was recently remodeled and they reduce the number of registers. Now the line is long and scratches back to the back of the store at any given time. Since the remodel the self check-out has worked maybe one time. I'm not exactly sure what genius at Dollar General thought it was okay to eliminate the additional two registers. Be prepared to stand in line for at least 15 to 20 minutes since there's only two cashiers and the self-checkout is...
Read moreWent there to get some laundry detergent and a few other things before heading to laundromat. I had to use the bathroom, so I asked a representative who told me the bathroom was up front. When I got to the front of the store, I realized the door was locked and asked if the door is always locked, he stated that it is and he would need to get the key. I walked to register to get the key and was told by the cashier that she couldn’t give me the key. Needless to say, I spent $60 dollars in the store only to be treated like a bum who is unworthy of using the restroom at the local...
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