Metro by T-Mobile — Local services in Roselle

Very unprofessional girl that works in the store . Hispanic girl. SHe doesn't know how to explain herself thoroughly when it comes to the products of the store. Usually I go in there and there's a nice gentleman but today there was a girl working in there who tried to disrespect my person and when I told her about herself she couldn't handle it. She talked about me being old I said no baby I'm older. How can you represent a company a call a woman old when the Hispanic man was in there he was older than both of us and she didn't say anything all she did was grin his face They need better representation there was a Hispanic guy in there and she was sweet and lovey-dovey to him but when a black woman comes in there she wants to say whatever she wants to say and then say Oh you can go somewhere else know you can work somewhere else because I am going to make a complaint with the town and let them know exactly how I was treated as a paying customer. I will not tolerate or allow Someone's Child to talk to me in properly when you are in the workplace and then you act surprised when your energy is matched. You thought because I came in there with my hands folded dressed professionally that you can talk to me any kind of way you wanted to and it doesn't work that way boo this is 2022 either work for yourself I need to hire a better representation of this company. If you cannot handle it then leave! I am very very surprised but not really. If I can get this store a negative I...

Very unprofessional girl name Hether I added a line to my account and said that the case comes with the phone and than she charged $25 for it when I saw my receipt and talked to her Abt it she said "I thought it's free but it's too late now" . I asked to speak with the manager over the phone since she wasn't in the store but the manager said I can't return it because it's scratch. How it is scratch and I just bought it. I was really mad I won't never go back to this store and I don't advice nobody to go. They will scam you and charge you for stuff that you...

Wonderful Service I told the young lady (Grace) My situation and she recommended the best plan and great phone for me.....I highly recommend this location Grace was very polite and extremely professional couldn't be happier thank you so...