Bianca's Fine Jewelry — Local services in Roseville

I stopped in Bianca's to get a written quote to replace a diamond that my wife lost on her engagement ring just to the side of her middle diamond. Not being familiar with Bianca's, I needed full details of the diamond so I could shop other jewelry stores to compare apples to apples. Keith, who's one of the owners, was very happy to assist me. He did not try to sell me on his diamonds or service, but instead he provided me with the service I requested. But after meeting him, I found that I really liked him and wanted to give him my business. While he was writing up my quote, I went online to ebay and other sites to check his pricing and found he was being more than fair. I decided to up-grade the lost stone to a larger VS diamond, so I purchased two that got mounted on each side of the center 1.5 karat diamond, and the one smaller diamond he mounted on another band for me to give to my granddaughter - free of charge. Who does that? Bianca Fine Jewelry did! He simply said he wanted to earn my future business. And guess what? He earned it. Not only has he earned it, I'm going to tell all my friends about Bianca's. So if you need a good honest jeweler, you need to...

I came in here to get my white gold wedding rings rhodium plated and to get a ring resized. I was promised the rhodium plating to be done in three days. When I went to pick them up,they had not done a good job and the inside of the rings had not been replated and when I pointed it out there was no apology, they just said that the jeweler would do them again and I could pick them up in three more days. When I called four days later they told me they were not ready yet and I could pick them up the following day. When I complained about the process they did ask the jeweler to do them quicker. Well when I picked them up, there again was no apology for the mess up and for them taking over a week to do my rings. They still charged me full price and when I told them they had lost my business because of the service I received the man simply said "I understand". 110 positive yelp reviews seems like a scam to me. I will not be returning here nor would I recommend...

These guys are awesome! And prices are very reasonable. Keith and Stephan helped resize/restring my wife's pearl necklace and add a new clasp to it. I was a little down on my luck after talking with a few different jewelry stores that couldn't make it happen. But I spoke on phone with Keith and he assured me that Bianca's could do it!! So I brought it in and Stephan was very detailed and thorough in taking measurements and getting all the details taken down because I wanted a very specific length. I was a bit concerned because my wife wasn't there for the process. The necklace was ready a few days ahead of schedule and it fits my wife perfectly!!! We are pumped up!!! Keith even helped me look at ear ring options for our extra pearls and put together a quick ball park quote for me. These guys are the real deal. No high pressure sales tactics and they deliver...