It was my first time coming to Master Jewelers. I was a bit nervous leaving my engagement-wedding ring that had one of the bands broke off. I never really trusted anyone else with it since it's been on my finger. But after having a long conversation with Maurice and Pindi, I learned how well they know how to best take care of a jewelry and how long they've been in business designing and doing jewelry repair convinced me enough to trust them with my ring. I didn't feel forced leaving my ring with them at all. I appreciated how well they listened to my concerns and how to address it so I wouldn't have to keep getting my ring resized. They told me I could pick up my ring a week from the day before Mother's Day, but I was surprised to get a call from Maurice yesterday letting me know my ring is ready for pick up. They really did an amazing job! It looks like a brand new ring and more gorgeous than ever. It looks perfect! More beautiful than I imagined. I will definitely return to them. I highly recommend Master Jewelers. Thank you,...
Read moreI'm sorry to say that I've been disappointed with the last couple of times I've had to do business with Master Jewelers. I have brought in pieces of jewelry and other items of silver to be repaired, but never heard from them when they were finished. The excuse was that they lost my number, or had the wrong phone number. Recently, I asked if they could supply me a presentation box for a strand of pearls. I was assured that this box would be ordered, and received the following day - Friday. I needed this box for an important occasion on Sunday. I never got a call back. I left a message, but my call has not been returned. Though they made do fine work and the venue is beautiful, I can't say much at all for their customer service. It's sad because this business has been around for a long time and had a good reputation...
Read moreI don't believe you could find a more knowledgeable professional to work on your jewelry. I took my grandmother's vintage wedding set (which I passed down to my daughter) in because it had become unwearable. Maurice was able to rebuild the entire ring and restore it to its original beauty, completely keeping the integrity of the initial design intact. He was so knowledgeable on jewelry of this period (circa 1930). He and his wife are such caring people, and the pride that they take in their craft shines through. They are fair, honest, and extremely talented. I recently had my own wedding ring rebuilt there as well after another shop did a complete hack job on it. I would not take my jewelry anywhere else....
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