Michaels — Local services in Rossford

I called ahead to find out if they had a motorized cart due to a dislocated ankle and a broken fibula I suffered a couple weeks back. I was told they had a wheel chair which was good enough for me so my wife and I hopped in the car and off we went. I'm not sure what era this wheelchair was manufactured but it was horrible. It only had one foot rest which thankfully was on the side my cast was on. As my wife pushed me around I balance my left foot on my right the best I could. Even if I where in a top notch motorized cart there where many obstacles in quite a few of the isle that couldn't be navigated around. It's crazy the new perspective I had from the wheelchair. Putting the wheelchair experience aside I've always believed Michael's to be a little pricey. My wife and I where also asked if we where " finding everything alright" so many times and so often that it actually ruined our leisure stroll through the store. When the same people are asking you that question over and over you begin to feel like your sitting at the best table in a restaurant eating only the complementary rolls and the waiter has had enough of you camping his table. Next time I'll wait for Monday and go to...

Inaccurate description of balloon service - We purchased 12 latex balloons and brought 2 Mylar balloons from home. We discussed them being filled while we shopped for other things for about 30 minutes. At the checkout we learned that no attempt was made to start filling the balloons. We were then told the balloons would ready if we returned to the store in 1 hour. We returned 2 hours later after shopping at a grocery store and the balloons still hadn’t been filled. We waited in the store for more than an additional 45 minutes for the balloons to be filled. The boast of fast balloon service while you shop is far from true. We were then given an inaccurate return time. This was a very poor quality of service provided. I’m still baffled that no attempt was made to start filling them while we shopped in the store. A more accurate expectation of balloon services would be appreciated so that busy people can plan...

I always love going to Michael's Stores. They are always clean and usually have what I am looking for and the employee's are always friendly. So you are probably wondering why I gave the store 2 stars. I gave this store 2 stars because I went to this store for one small thing and I couldn't find it. So I looked for an employee and couldn't find anyone to help me. I maybe noticed 3 employee's in the whole store when I was there. One cashier who always had a customer she was checking out so I couldn't get help from her, one employee teaching a class so I couldn't interrupt her, and one other employee working on a picture way in their back so I couldn't get their help. I have had this issue at other store's where you can't get assistance from employee's that easily because none are to be found. Good thing is once as I find an employee they at least are friendly...