T.J. Maxx — Local services in Rossford

I have visited many T.J. Maxx (and Marshalls and Home Goods) stores in the past few years in various parts of the country, and this one is the most disorganized, messy, and poorly stocked stores I have ever been in. The entrance where the carts are stored is filthy, looks like it hasn't been vacuumed - ever. One of the automatic doors made a lot of noise when it opened and closed and needs to be repaired. The glass doors were very dirty. The inside of the store is poorly stocked, with empty shelves everywhere. There is plenty of empty floor space where merchandise could be attractively displayed but instead it is just empty. The ladies' rest room was dirty and smelled like urine. Even the checkout aisle, which is usually stocked with a lot of interesting merchandise, had many empty shelves. There were only 2 choices of the popular, re-usable 99 cent bags to purchase by the registers. This review is based on multiple visits in the past 2 weeks, not just one visit...

I shop with my service dog Chavo. The staff at this Monroe store is way above the normal. They greet myself and my dog with such open arms EVERY TIME I enter their store. I have never met a more friendly, helpful, and kind team of workers at any retail business. They make the shopping experience at TJMAXX a pleasure. Even Chavo knows the difference. He wags his tail and jumps around in the car when we pull into their parking lot. Upon entering the store, at times he will even stand on his back legs and give a howl as if to say, hello...

I was discriminated against in this store by an associate. When I proceeded to try my items on, the associate came and counted the amount of items I had instead of believing the amount I gave her however, a Caucasian individual before me gave her a number and she handed them her a number and proceeded to let her go back. When I asked to speak to a manager she was very nonchalant about my experience and discounted my feelings. I hope if you are shopping at this store and you are a person of color you are treated better than the...