Mattress Firm Rossford — Hotel in Rossford

I've purchased a couple of mattresses from here over the years. When it came time for a new one, this year, I waited a few months because I haaaaaate mattresse shopping.

I actually went into this location on three separate occasions throughout year because I was ambivalent on which mattress I wanted. Both were somewhat similar in comfort and price but when I asked questions I was kind of off put with the sales guys on the floor. One was an older guy who you could tell didn't want to be there and was noticeably annoyed when we asked questions. The other guy was younger, didn't bother to greet us and was more concerned with his smoke break than assisting us. I decided to give them on last chance and that's when I met Zach.

When I visited the place was busy. On my other visits there were no other customer in the store. There was a family of five when I first entered the store and was immediately greeted by Zach, even though he was assisting someone else.

I went to visit the two mattresses I had been contemplating for months and decided to lay on them to refresh my memory on their individual comfort levels.

Zach immediately apologized for the wait and asked me what was important and what I expected out of a mattress.

He then made recommendations and evaluated how each mattress supported my body to ensure I was getting the most comfort.

Not only did he take his time with me, he answered my questions and didn't make me feel like a number.

I thought I knew what I wanted before I initially went in and ultimately walked out with a completely different mattress and base. The best part? Not only was it a better mattress but also a better price!

Thanks for taking you time to answer my questions and make sure I was getting the best mattress for my needs, Zach!

I'm really glad I gave them one last chance before...

We had the opportunity to visit the store in Rossford with the intention of purchasing a mattress but had no idea how to select the proper one or brand to suit our very different needs. The salesman, Matt, was extremely knowledgeable but more importantly did not pressure or direct us to a certain brand but allowed us ample time to select the proper fit for us all while explaining in detail the advantages of each of the tested products. Moreover, Matt was insistent that if we weren’t satisfied with any of the choices that we were free and encouraged to shop elsewhere as he did not want to sell a product that we weren’t 100% satisfied with.

If you are in the market for a new mattress I highly recommend you visit this store. You will not be pressured but rather educated on the technology of all the current offerings and will no doubt become another...

I have had two purchases recently. The first was a pillow. They have a larger selection than other companies I went to did. They helped out if I had questions but were not pushy. The pillow shipped to my house and I got it after 2-3 days. The whole process was great!

We just bought a mattress from here. We purchased on Saturday and it was delivered Tuesday.

Ayda was our sales woman. She was very helpful. She was able to answer any questions we had. She was not pushy! Also she was great and patient with our kids. I recommend working with her!

We were in the store for about 1.5-2 hrs. The selection they had was great, Ayda did a great join explaining the differences in all different types.

Mattress Firm had a good extended warranty I chose to get. And for $100 they will take away your old mattress!

I recommend Mattress Firm and will...