Rosemary's Herb Shop — Local services in Ruidoso

On Wednesday, May 21 went to the shop and they closed the doors four minutes early. The wife got out of the car. I was walking her way up to the door and they turn the sign around closed four minutes till closing. On May 22 went to the shop ask why they close early and the person that was helping got pissy and said they did not close early. They closed at 5:30. I stated they close at four minutes till 530 and the wife was walking up to the door and y’all lock the door. The lady said I’m not gonna argue with you. We did not do that. She went to the back. I heard her talking out loud stating that another person is saying that we closed early. When we were to go and check out She was still griping and pissy, raising her voice in front of us and in front of customers that were standing behind us. The manager who is related to this person didn’t stop her or anything just let her continue raising her voice at us. I wanted to talk to the owner, So I left a message on Facebook page to speak with the owner and the owner has not returned my message. If that’s the way, how they treat customers, then that person needs to be retrained on customer service and understand that the customer is always right. I still want to talk to the owner and wish for something to be done about this because a word of mouth will go...

I went in this morning to browse and find some items to ease anxiety. The lady working asked me questions and helped me find what I needed. I was met with enthusiasm, empathy, and knowledge. The shop is stocked from front to back and I guarantee whatever ailment you are facing, you will find the remedy or something to ease your uncomfortability here. Another lady in the shop stopped to help me as well when I started looking for eye drops for my Father and I just felt so at home and happy here. The friendliness of shop owners and workers really makes a repeat experience. I can't testify to my products yet since I just took them, but I will be going back in later this week for flower essence and will update on the products I...

Wow Rosemary's is one of the best places to go to, not just in Ruidoso but just in central New Mexico. The herbalists here are top-notch and they always know what they're talking about. They have plenty of explanations of what you're taking and why you're taking. It has been a great location for at least me for years. Just for getting what I need to make sure I'm doing preventative maintenance

The digestive enzymes are amazing, especially if you're having any sorts of stomach problems. I would definitely recommend...