Monroe Audio & Alarm — Local services in Saint Augustine

Im really not happy with how. My radio works. I got a head unit and a back up camera. After a couple weeks. My aux and phone hook up pushed. Back Into the dash and I saw glue looking like it was forced in there. I can't turn my stero over 17 before it starts breaking up and saying there's a error I paid 600 still have all my receipts. I wish I asked to see the boxes and stuff for the new stearo before he put it in. I can't even download and use the app. To connect to the stereo it's all bunk and when I got my truck back missing a piece of my dash board. For whatever reason. He told me to just go on ebay and order one. You think that be part of his job to return it with no missing pieces . When I dropped my truck off I had a 12 inch touch screen. With all the parts where there sapossed to be. All I wanted is a back up camera. I left with a camera. A stereo from lord knows where from and pieces of the dash i have to find and buy Like a idiot I thought. He's cool it will work out. Im lucky I asked for my old. Stereo back because. He was planning on keeping it. I also have credit card information to...

1st class experience! From my first contact (on a Sunday) to the date of installation it has been a pleasure doing business with Bill the owner! A true LOCAL SMALL BUSINESS with an owner that does “whatever it takes “ to make a sale and most of all establish a new customer. I was concerned getting a system upgrade in a new truck due to the technology and NOT WANTING MY DASH CUT UP! From the price to the quality of work, my experience was nothing short of GREAT! The price was so good, and I was so happy with the outcome that I asked him as I was leaving if he made the $$ he needed to for it to be a good deal for him as well! I VERY rarely due that anymore because the experience and the level of service in todays world SELDOM warrants that! Thank you BILL for making a new customer! I WILL REFER you and you have made a customer and I WILL...

Walked in with brand new truck and and brand new kickers in under seat custom built box with pioneer amp in box and asked about getting them hooked up and guy said are u gonna buy any equipment from me cause if not I'm not hooking up ur cheap eBay boss b.s.!! I'm like wow really u just assume I have cheap equipment? He said idc what it is if ur not buying it from me I'm not hooking anything up! I said well clearly all ur reviews are true about you thx and have a great day and walked out, I'm a small business owner and this guy definitely seems unhappy with life in general, save ur time and $ and go somewhere else! Zero customer service...