Booked a couples massage on Labor Day.. maybe no one wanted to be there because the experience was less than luxurious or relaxing. To start it took over 10 minutes on the phone to book. they booked me at noon then pushed me back till 3. Okay fine. Then we get there with ample time to complete our forms for their review. I doubt either therapist looked at the forms they ensure you fill out. We booked a Swedish massage as we just moved and are so sore. My therapist massaged me with her fingers, even after I told her she could be a bit more firm she did not. It was the laziest massage I’ve ever received. I’ve had a million massages, I know Swedish isn’t deep but this wasn’t that.. There was no discussion, questions, or attentiveness to me or my husband from either therapist. I felt like they were “let’s just get this over with” My therapist didn’t even touch my head face or feet. My husband said his girl was so rough he thought I booked him for a sports deep tissue.. it’s his first so he was miserable. after the less than enjoyable experience from us both I insisted, wasn’t offered, that we have our complimentary drink together, they said the room was “booked” so we sat in the lobby in our clothes and drank a glass of champagne with a medicine cup size of water. Needless to say it was not a SPA experience we were looking for as my husbands first spa day. It’s a highly decorated massage parlor, I didn’t get a spa feeling. I could have enjoyed a good massage for half the price and clear expectations anywhere else. I told the girl when we paid we didn’t enjoy it and she said or did nothing so unfortunately here’s my...
Read moreI just got back from The Oakhouse. Today is my birthday, and my original birthday plans didn't work out. I decided to go for a massage instead. After a lot (a lot) of googling I found this place, which seemed to be rated well, and their packages seemed to be a great value compared to some other places I had in mind.
Colors are brighter. I feel taller? I did the Fiji Island package that included a massage, foot scrub and a facial. I still feel like a melted stick of butter. The girl who did my massage was incredible! I want to say her name was Danielle but I could be wrong (so sorry, but she was great!). She knew all these fun little things to do to work on places that I didn't even realize were bothering me! And so many hot towels. I'm so vividly aware of the lack of hot towels in my daily life.
And the facial! So so nice. Gianna was incredible! I don't do a lot of maintenance, honestly. I'm a DIY girly- nails, hair, skincare, all of it. This was my first facial, and I can't believe I enjoyed a facial massage as much as a full body massage! She was so gentle and so informative and I could have fallen asleep if I didn't almost start giggling thinking about how unexpectedly great it felt.
The receptionist was so kind too! Very sweet. I keep getting whiffs of myself and I smell like a walking tropical oasis.
Anyway, I'm a little long winded, but to summarize I will definitely be back, and I'll be singing their praises to anyone who asks or brings up anything spa/self care related. Or to people who haven't asked. And maybe during unrelated conversations too. ...
Read moreTheir pricing level is too high for the spa service and environment being offered. I would recommend the Woodhouse Spa instead for the same amount of money, but a much better experience. If they would align their pricing with what they actually offer, I would have given them 4 stars. People are very nice! Spa does not have a changing room and showers. You will be carrying your stuff in a bag. Building is outdated and in need of renovations. Skin products are cheap and not good for people with sensitive skin. I woke up with dermatitis and red face the next day after Hydrafacial Platinum. This is despite the fact that I noted and said I was allergic to fragrances. Some fragrances were put on my face causing the reaction. Women should be asked if they are comfortable to be massaged by a male. Not everyone is ok with that. The massage itself was 3/5. I asked for deep level got mid level at best. Also, I had a foot massage that was just rubbing up and down. But, my mother got a massage that she liked. So, depends who you get as in all places. Walls are thin. You will hear what is going on in the room next to yours. Not a very spa experience. Be prepared to passthrough the reception area in a rope if you need to use the restroom. I got different slippers, both for right foot. Look, not a big deal at all, just a cherry on top for over 1k I spent...
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