As an avid luxury consumer, I do like shopping here and have for many years, but do have a couple of insights that hopefully will be accepted as constructive criticism:
-employees seem pretty lethargic and not terribly interested in their jobs. They’re typically buried into their phones. Meanwhile, dressing rooms are untidy and customers not being assisted to a room (left holding a mountain of clothing in some cases).
-pricing seems unresearched and many times, aspirational at best. I found MULTIPLE cases of Shein, Forever 21, Target, Wal Mart, and other low tier brands being priced above what can be found online or in stores. My family I shop with also noticed this. Our opinion is that perhaps items are being priced with a scarcity mindset as there are not many retail shops on the island. I personally shop consignment to score a deal on nice brands, not to feel ripped off.
Overall, I enjoy shopping and these points, if corrected, would make the store experience many...
Read moreI visit St. Simons about 4 times a year and try to check out this consignment shop. True, they have nice merchandise! But it is also true that their customer service leaves a lot to be desired. The 4 times I have gone there this year (2022) the employees do not greet me, ask me if they can help, and they don’t thank you for shopping. They totally ignored me each time I shopped there this year. ( as recently as Dec. 29, 2022). They aren’t even friendly if you make a purchase. I think they size you up when you enter through the door and if you aren’t a regular local, then they don’t put forth the effort to give you any sort of attention. Nice shop but management needs to have higher customer service expectations from their...
Read moreMixed Nuts is a great idea in theory. However, the prices are all over the place. Old Navy for $22 and used boutique items for over $40? I’ve worked in resale for 6+ years and always value customer service over anything but I’ve never been treated like other customers or even my mother. It’s just disheartening to come into a store I used to frequent as a child and now, as a young adult, I will not come back. I love visiting the Island and wish them the best. Small businesses are really struggling right now, so support them when you can. I just wish the employees were more aware of everyone in the store, not just the ones that look like they...
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