HomeGoods — Local services in Salem

HomeGoods had a large selection of some very nice items. I was looking for a concrete "Sitting Buddha" and I was having one heck of your time finding it at a reasonable price anywhere. However I found a few different Buddhas here and they seem to be of excellent quality (not hollow shells and had a nice smooth texture). The price on the Buddhas were only $39. 99! There is also a wide variety of really nice carpets that were displayed beautifully on hanging hooks so you can see the whole rug and its size very easily. They have brand name carpets that are more than half of their original price, even the designer brand name LARGE area rugs had a very 'modest" comfortable price on them. I was very surprised to see a store filled with so many different items displayed so beautifully and cleanly. I will definitely be going back. There's something for everyone! Hurry up payday 😉 FYI: I don't work for HomeGoods and I don't know anybody who does, so this is not an advertisement I am just very impressed with everything I saw in my short...

Went here today only to get discriminated by the "management" team when I was returning with my e-receipt. I don't understand why the e-receipt is even an option for them when it is not treated as a receipt??? Anyone experience this too? If their system isn't able to verify it, they need an upgraded pos or don't offer it at all. I don't know who carries around paper receipts anymore. Anyways after the manager verified my email a few times, date is within the 30 day frame, then says it must be store credit because I paid with another store credit... I paid with the TJmaxx credit card....your store's credit card!!!! Geesh all this for 12.99 y'all! Anyways I bought bunch of Halloween stuff because that was my intention... when I look back at this experience, it's sad I'm still shopping here. 🤦‍♀️ but never will be shopping in this HG Salem again.

By the furniture area is impossible to go through with a cart. Almost like a maze with a dead end...

It is a fun store. Like anything when you go looking for something specific, they do not have it. The aisles and shelves are becoming cluttered and hard to search through. You have to be careful otherwise you may break something. The prices are on the more expensive side and have always been that way. You can get some good deals as always, but you have to look for them. The only customer service you really receive is during checkout, they are all very friendly. Some of them are a little too pushy when it come to the TJ MAXX card. There isn't much customer service on the floor, you always seem to have to hunt someone down if you need help, once in a while you will see an associate on the floor, and they will acknowledge you otherwise you are on your own. ...