Spirit Halloween — Local services in Salem

It is absolutely appalling that Spirit Halloween would stoop so low as to profit from blasphemy. Turning sacred figures such as Jesus, the pope, and nuns into crude, sexualized costumes is not only offensive, it is heartbreaking. Not to mention a cross as a whip. It is so sad to live in a world where companies openly mock Christianity for profit is normalized.

The employees at the store I visited were kind, professional, and helpful, and I want to make it clear that this review is not directed at them. My frustration is with Spirit Halloween’s corporate decision to push such vile merchandise. Blasphemy should never be a business model. Spirit Halloween should be ashamed of itself, and I hope they reconsider before continuing to alienate and offend people of ALL faiths not just Christianity - No follower of god, or anyone with any respect for that matter…will ever...

To say 1 star is giving them too much credit is an understatement. WORST customer service!! Do not order from them. Placed an order for a costume for my 8 year old daughter weeks ago and only received half of the costume. Never received a notification saying the rest was placed on back order. To then call and being on hold for almost an hour. Was told they were working on back orders and that I should be receiving my costume soon. Received it today and they sent me the wrong size. Was on hold again for an hour to be told that they did not only not have her size but couldn't issue me a full refund when this was their fault in the first place. Costume was in stock when I ordered it. And instead they went and sent me the wrong size instead of letting me know it wasn't available. Unacceptable. Rip off. Stealing...

I had called the 800 number the day before to check if they had an Chucky knife wristlet purse, the lady called and had them hold one for me. I went the next morning instead of that evening like I had planned. They were understanding and nothing but nice. I got some tarot cards as well. While we were checking out, I was telling her about my Michael Myers Have a knife mug that had a crack when I got it but didn't know. She said they didnt have that one but I could go to the other location close by. I asked if I could exchange it and pay a difference and she said that was fine. I ended up getting a nice metal tray as well. All in all everyone needs to do their Halloween shopping here.( I accidentally said there was no instore shopping here on questions and can't fix it. YES...