Broadway at the Eccles — Local services in Salt Lake City

Whenever I call in to speak with the ticket office about anything, reps always sound less than enthused to be talking to patrons. I understand that they might be busy, but it's a customer service position, and at least attempting to sound pleasant and trying to be helpful would be a great quality in people who are on the phones. I cringe when I need to call in for anything because I know it's not going to be an easy or pleasant phone...

Attended Matilda last night. Unfortunatley for me and several other people around me, the poor quality of the sound severly affected my enjoyment of the show. Paying $70 a ticket and only able to catch a quarter of the dialog made me question my choice of buying...

Just got off the phone with Kenna who assisted me with my season ticket renewal and I was so impressed with her that I wanted to leave a review. She is awesome. I would give 6+ stars if I could.

To Kenna - if you are ever in the market for a job, look me up....