Ellerbeck Bed & Breakfast — Hotel in Salt Lake City

so a month or two ago i read the reviews ( positive ) on here for ellerbeck b&b and it was why i chose it. not to mention the ever so popular anniversary inn (all locations ) is fully booked for valentines weekend and also for last night as well. so i figured why not book our room a few times instead of just once. the 3D online tour on the website actually helped me even more to choose it. as for the bad and negative reviews it is understandable your guests are going to have a bad experience rarely and occasionally. and i guarantee that even though you had a little quirk or something small or subtle that led to your bad or negative review just figure that not one hotel or b&b or anywhere you stay is going to be the perfect place and that nowhere is perfect because perfect and perfection doesnt exist.anywhere ever. its about how you are treated by your host or hostess. ellerbeck is more down to earth and homely than the hotels and anniversary inns. and then once i experienced this quaint elegant and charming mansion we're definitely staying again and im glad i thought well ahead and booked for valentines

it takes a minute to find exactly where ellerbeck is located at but once you find it youll get familiar with the streets and area and exactly how to get there. it is located on a one-way street going west if that helps. the parking lot isnt very large but it has enough spaces for each guest room. and when you park there i advise and suggest that you park your vehicle facing west so that it is much easier to exit when you leave. i had to manuever my car a bit to make it work but i was better off backing in to my spot so it was faster and easier exiting this is literally the only downside to staying there is the parking but im still going to give them the 5 stars and excellent review regardless

the couple that is in charge of ellerbeck is by far the friendliest most decent hospitable and caring hostesses ive dealt with for b&b's. they will make sure that not only are you comfortable but also that your enjoying your stay and are there for any questions and help that you may need ( very rarely does anniversary inn do anything like that. you check in and then the employees mainly sit at the front desk until the phones ring and the guests want help ). ellerbeck hosts even explain how to operate the tv remote and how to operate the lights and also the heating system in your particular room, and also how to get your wifi going. the simple options on the tv such as netlfix youtube etc took a minute to get used to because we are used to the numerous offerings ( tv, movies, popcorn snacks etc ) with the other place down the street but now i see that all of those options arent really necessary at a b&b

now for the breakfast part. the hosts ask what time you'd like breakfast and if you want to eat in the dining room or have it brought to your room. and the breakfast isnt like the basic and simple one that anniversary inn offers ( bagel or croissant and juice or milk ). ellerbeck gives you an actual full breakfast so that you can start your day off excellently

and lastly i cant forget the prompt communication with ellerbeck hosts. mainly via txting. the emails for your reservations confirmation give info on txting the hosts so that they know when to expect you etc. the fact that i accidentally left my ipod touch mp3 player in the room and didnt look for it upon leaving and checking out is beyond me. we live in sunset and ellerbeck mansion is in the avenues in slc. so when i got home i looked all over for it but couldnt find it at all. i txt tyler asking if it was left in the room and sure enough he txt me a pic of it and i rushed back down there and retrieved it. saved me a big huge hassle of getting online and buying a new one. and boy is it very much appreciated and im thankful to have had them look for it and actually find it still in the room

awesome hosts and...

This place was super cute and had great reviews. I really wanted to love this place.

We accidentally picked the room that had the detached bathroom, but that was totally our fault. it probably would have been fine had the robes not been comically small and made for a size 0 to 4 sized person.

At first glance the place looks super clean. I was super excited about the makeup wipe container, but when I opened it it was dirty on the inside. Things were also dirty in the bathroom when you actually moved items like the hair dryer, so it seemed like no one cleaned underneath things or in cabinets.

There was no water pressure at all in the bathroom. I've lived in Victorians before and there are shower heads you buy that can force water pressure.

All of this probably would have been fine and easily overlooked, except I had one major complaint that could be easily fixed. They could put privacy curtains on the windows above the doors that look out into the common area. This is for a couple of reasons. First it feels more private like someone can't just stare into my room while I'm sleeping. A phone on a selfie stick could easily view and record into every room upstairs. The second is that they leave the lights on all night in the rooms that aren't being used and they shine directly into your room. not to mention if someone gets up in the middle of the night and turns on a light in the common area, it wakes you up as it shines directly into your room. the other big complaint was the incredibly bright illumination from the air conditioner that could not be adjusted or turned off in any way. The room was incredibly bright all night and I could not sleep at all.

The sheets were really nice and felt great, but the bed was still uncomfortable, made even more uncomfortable by the lack of perceived privacy and the light shining into the room.

I personally prefer a personal touch and like to meet with somebody when I arrive so that I feel more taken care of. My partner liked that we were not greeted, that you let yourself in your room, and take care of everything yourself because he doesn't really enjoy interacting with people.

When we came in I was so tired. I didn't want to deal with signing up for breakfast, plus I was meeting a friend for a late breakfast the next day. I wasn't aware that we needed to sign up for breakfast the night before. However, my boyfriend was aware and didn't communicate well with me, so that was on us. Therefore, I cannot speak to the food. We never saw an employee the whole time we were there, though I did see a couple other guests.

Edit in response to the Owner request: Pretty sure the review was fairly well detailed along with pics. Reservation was made under a person with the initials HD on July 23-24, 2023. Basically, needed better cleaning, more comfortable mattress, and curtains over the windows for privacy and to limit light when...

What was supposed to have been a lovely stay for our 32nd wedding anniversary ended abruptly as a stunning disappointment before it even started when we arrived and realized how NOT private our Uinta suite was. When we called to book the stay, we were given a choice between an upstairs room (where there are 4 rooms) and a downstairs room (where there are 2 rooms). Not knowing that "downstairs" actually meant the main floor--right off the common area, we chose the downstairs room because we thought it would give us a little more privacy than the upstairs room. The double doors in the Uinta suite have a narrow space between them, which didn't feel very private because you can see out into the common area (and a determined creeper could conceivably have peered into our room). In addition, we could hear almost every word spoken by guests in the common area right outside our doors. One of the windows next to the bed has no covering for the bottom 18 inches of the window, which means that anyone who wants to look in can see everything through the window. That's not private, and guests should not need to place a pillow in front of the window to preserve their privacy! Bottom line: we did not feel comfortable staying in this room, and no other rooms were available. So, we walked out and left, not even being able to enjoy our stay. Even if we had remained in the room overnight, it's doubtful we would have slept much because of our privacy concerns. When we told the innkeeper that the privacy factor was a problem for us and that we would not be staying the night after all, she tried to empathize and say that she understood and was very sorry. However, then she wished us a wonderful evening and a happy anniversary. Seriously?!? From our perspective, that comment felt sardonic and reflected an insensitive lack of true understanding for our disappointment. We felt like the room had been misrepresented (downstairs with one other guest suite and nothing else versus main floor next to dining and sitting areas). In the end, we flushed our money down the toilet because what we thought we were getting was not, in fact, the reality. If I were you, I would not waste money on Ellerbeck Bed...