I waited a while to go into this trader Joe's since it's fairly new I went when it was raining cuz I thought it wouldn't be too crowded I went about 7:00 p.m. on a Thursday, I was wrong it was busy and parking is a nightmare if you drive a full size truck.
No I don't know if anybody else gets anxiety when going into a trader Joe's because I sure do, but I gave it a shot anyways cuz I thought maybe this location be different it was not lol. I buy three things at trader Joe's oriental lilies, vegetarian fried rice, and orange chicken. But I wanted to try something I saw on ad so I asked one of the gals that was stocking frozen food, well I tried to ask one of the gals. I didn't find anything about the pasta sauce I wanted to buy which was like a lemon alfredo, here is why the girl that was stalking food in the frozen section was consumed about telling another girl who worked there about this boy who she's trying to date and then telling the other girl about what they're doing tonight, and so forth you know kids stuff you know which is fine. But when I said excuse me, twice, when she looked at me made me feel like I was imposing or you know interrupting her story about boy and what they're doing tonight. No usually trader Joe's they'll turn around give you a smile even though they're so busy and even though they do make you feel like you're imposing if you ask for help because they're so busy they usually don't mind showing you where something is or pointing you in the right direction but not girls stalking frozen section lol.
So after that glare look she gave me as I was imposing when I said excuse me Miss I said you know what never mind I'll find it I'm okay she goes okay and continued her story That was all. So so we did not end up buying dinner there we went to Smith's instead so I will I cannot wait till the lemon alfredo is that I wanted to try, I'll try to pick it up in the future and...
Read moreAbsolutely Disappointed with the Unprofessional Service! I visited this Trader Joe's location today and had an extremely frustrating experience with an employee (possibly named W. Aidan). The level of disrespect and poor customer service was shocking:
First, they arbitrarily informed us that customers could only purchase ONE carton of eggs each (with NO signage indicating this anywhere). When we mentioned we were two separate customers, they changed their story saying only one carton per transaction - forcing us to check out separately for no logical reason. Without asking permission, they REMOVED THE TAG from a shopping bag we specifically purchased as a gift for a friend and used it to bag our groceries! Despite us clearly stating we did NOT want everything in one bag, they proceeded to stuff all our items into a single bag anyway, completely ignoring our request. After forcing us to make two separate transactions for eggs, they THREW AWAY our first receipt without even asking if we wanted to keep it!
The complete disregard for customer preferences and basic courtesy was appalling. I've been a loyal Trader Joe's customer for years and love their products, but this type of service is unacceptable. Management needs to address this employee's behavior immediately. I'm seriously reconsidering shopping at this particular...
Read moreI don't really ever write reviews, nor do I ever really go to Trader Joe's ( I get stressed lol) but I want to thank my cashier the other day on the 20th of September. Unfortunately, I didn't get their name. I had come a bit disheveled and just needing some comfort snacks. While checking out, I responded to a question and choked out that I had had a really tough morning, swallowed some tears, and was ready to continue on. Before I could do so, the person checking me out had someone bring me a little bouquet of flowers. I cried, hugged them, and left.
That morning, before coming in, I had received the news that my grandmother passed away. Being 3000 miles from my family, I was at a loss of what to do besides eat some comfort food and cry. I felt so very alone, worried, and heartbroken. In that brief exchange, lasting only a minute or two, I felt not-so-alone. I was moved by the gesture, and, in a very cliche way, was reminded of humanness and connection during a time in which death crowded my mind. To the individual who checked me out, what was probably a small and fairly-routine act in your mind was a mountainous gesture in mine, and reminded me that kindness and light can be found even in what feels like the darkest place. Thank you for your kindness and...
Read more